Manage Camera Video Quality

Change a cameras video quality for live and recorded video

You can change the image quality when viewing camera footage based on your streaming needs. Verkada cameras support standard-quality (SQ) and high-quality (HQ) streams.

• SQ - reduced image quality and uses less bandwidth.
• HQ - better image quality and uses more bandwidth.

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Set global default video quality

Set the video quality your cameras will default to for live and recorded data.

Live stream

1

In Verkada Command, go to All Products > Cameras.

2

In the left navigation, click Settings.

3

Select the video quality from the Default Cloud Live Stream Quality dropdown.

Historical footage

1

In Verkada Command, go to All Products > Cameras.

2

In the left navigation, click Settings.

3

Select the video quality from the Default History Playback Quality dropdown.

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Change a camera’s video quality

Temporarily change a camera’s video quality to best suit your streaming needs.

Live stream

1

In Verkada Command, go to All Products > Cameras.

2

Select the camera you want to view.

3

In the bottom left of the live stream, click the SQ/HQ dropdown and select the video quality needed.

Historical footage

1

In Verkada Command, go to All Products > Cameras.

2

Select the camera you want to view.

3

Under the video player, select History.

4

Select the date and time of the footage you want to view.

5

Click Options .

6

Under Video, select the video quality needed.

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Compare live feed bitrates

Bitrates vary by camera model and whether you are streaming in SQ or HQ. See Bandwidth Consumption & Uplink Requirements for Video for the bitrate value per model and video quality.

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Camera framerates

The default framerate for most cameras is 24 FPS. If the camera location is set to one of the following countries, the framerate will default to 25 FPS.

United Kingdom
Ireland
Germany
France
Russia
Italy
Spain
Switzerland
Netherlands
Belgium
Poland
Portugal
Finland
Turkey
Israel
Australia
New Zealand
Argentina
Jamaica
Argentina
South Africa
Egypt
India
Malaysia
Thailand
Vietnam
Japan*

*Japan has two different power grids. We will set the framerate to 25 if the camera is located in a zip code on the power grid compatible with 25 FPS. Otherwise, the framerate will remain 24 FPS.