> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/verkada-cameras/getting-started/client-system-requirements-for-verkada-video-security.md).

# Client System Requirements for Verkada Video Security

Understand performance considerations for desktop PCs using Verkada Command in a web browser

Video playback can be demanding on system resources. Through real-world metrics and testing with a variety of devices, Verkada has developed a list of recommended system specifications to ensure a smooth, reliable experience.

We found these categories encompass performance under these conditions:

* **Minimum:** One camera at normal playback speed
* **Recommended:** Multiple cameras at normal playback speed
* **Performance:** Multiple cameras at higher playback speeds

***

## System requirements

### Windows PCs

| Item                   | Minimum                                                      | Recommended                                                           | Performance                          |
| ---------------------- | ------------------------------------------------------------ | --------------------------------------------------------------------- | ------------------------------------ |
| **Processor**          | Intel 12th or 13th Gen. Core processor (excluding -U models) | Intel 12th or 13th Gen. Core processor (excluding -U models) or newer | Intel Core Ultra processor or higher |
| **Operating system**   | Windows 11 25H2                                              | Latest Windows update                                                 | Latest Windows update                |
| **RAM**                | 8 GB                                                         | 16 GB or higher                                                       | 16 GB or higher                      |
| **Graphics processor** | Intel UHD 770 Graphics                                       | Intel Arc Graphics or higher                                          | Discrete GPU                         |

### Apple computers

Verkada has verified performance on a variety of Apple computers, including several generations of Apple Silicon processors and the MacBook Neo.

| Item                 | Minimum       | Recommended              | Performance             |
| -------------------- | ------------- | ------------------------ | ----------------------- |
| **Processor**        | Apple A18 Pro | Apple Silicon processors | Apple Silicon processor |
| **Operating system** | Latest macOS  | Latest macOS             | Latest macOS            |
| **RAM**              | 8 GB          | 16 GB or higher          | Greater than 16 GB      |

***

## User habits for optimal performance

* For optimal quality and lower resource requirements, Verkada recommends users enable HEVC playback in their camera's settings page and use a compatible web browser. Windows users may need to install Microsoft's [HEVC Video Extension plugin](https://apps.microsoft.com/detail/9nmzlz57r3t7?hl=en-US\&gl=US) to enable HEVC playback in Microsoft Edge.
* Verkada recommends users keep their operating system and browser updated to the latest version for performance and security reasons.
* Many devices perform well with multiple streams at normal playback speed. Performance limitations may be more apparent at higher playback rates and with frequent seeking.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.verkada.com/verkada-cameras/getting-started/client-system-requirements-for-verkada-video-security.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.