Schedule Camera Firmware Updates

Configure when your cameras will perform firmware updates

Verkada releases regular camera firmware updates. These updates enhance security and functionality and are included at no additional cost as part of your cloud license.

Firmware updates are pushed automatically. However, you can schedule firmware updates to happen during a configured window.

Schedule firmware updates

1

In Verkada Command, go to All Products > Cameras .

2

Select the camera you want to schedule.

3

At the bottom right, click Settings .

4

Under General, toggle on Schedule Firmware Updates.

5

Set the window for updates should occur.

The update window needs to be a minimum of 2 hours. Cameras may reboot during this time.

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Firmware updates and versioning

Update Now

If a new update is available, Update Now will appear below your firmware version. Click Update Now to start the update. The process may take up to 20 minutes to initiate and complete.

Firmware Versioning

The camera firmware version is listed on the camera settings page under Firmware.

Firmware release notes for the associated version are available on Verkada’s Updates page, starting with C.29.0.6.

Automatic failover

Each Verkada camera has a dual-partition firmware bank to ensure reliable updates. In the rare case of a failed firmware update, the device automatically reverts to the previous version and retries the update later.

Does my camera stop recording during firmware updates?

We prioritize failsafe firmware updates to minimize service interruptions. While your camera may briefly go offline during the final stage of the update process, these updates are scheduled during regular maintenance windows to ensure minimal disruption.