# Find a Camera's Serial Number and MAC Address

You need a camera’s serial number to add it to Command before it can be accessed and managed.

Knowing a camera’s Media Access Control (MAC) address can be useful in troubleshooting, static Dynamic Host Configuration Protocol (DHCP) assignments, firewall allowlists, and so on.

You can find a camera’s serial number and MAC address on the [camera label](#h_a39c069cd2) and the [camera’s settings page](#h_5539707d87) in Command.

{% hint style="warning" %}
All Verkada MAC addresses start with **E0:A7:00**.
{% endhint %}

***

### Camera label

On the bottom of each camera, you can find a label that contains the serial number, a quick-add QR code, and the MAC address.

![](/files/UdC7BLV9G3OWe2Tl0lCJ)

***

### Camera settings page

A camera’s MAC address will display in Command once it comes online.

{% hint style="danger" %}
You need [Org Admin permissions](/command/users-and-permissions/roles-and-permissions-for-command.md) to view a camera’s MAC address in Command.
{% endhint %}

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Cameras .**
{% endstep %}

{% step %}
**Select the camera.**
{% endstep %}

{% step %}
**In the bottom right, click Settings .**
{% endstep %}

{% step %}
**Under General, you can find the serial number, MAC address, and other settings.**

<div align="left" data-with-frame="true"><img src="/files/kGNO6HEucneGqhwu4mpV" alt="" width="367"></div>
{% endstep %}
{% endstepper %}


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# Agent Instructions: Querying This Documentation

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```
GET https://help.verkada.com/verkada-cameras/configuration/view-and-edit-camera-settings/find-a-cameras-serial-number-and-mac-address.md?ask=<question>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.