# Find a Camera's Serial Number and MAC Address

You need a camera’s serial number to add it to Command before it can be accessed and managed.

Knowing a camera’s Media Access Control (MAC) address can be useful in troubleshooting, static Dynamic Host Configuration Protocol (DHCP) assignments, firewall allowlists, and so on.

You can find a camera’s serial number and MAC address on the [camera label](#h_a39c069cd2) and the [camera’s settings page](#h_5539707d87) in Command.

{% hint style="warning" %}
All Verkada MAC addresses start with **E0:A7:00**.
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### Camera label

On the bottom of each camera, you can find a label that contains the serial number, a quick-add QR code, and the MAC address.

![](https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-22ebba50f59b056b63800aee511e6706978d9e38%2F1cd7438b9a36c5d1c54ee991e016c2f344dfd87c.png?alt=media)

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### Camera settings page

A camera’s MAC address will display in Command once it comes online.

{% hint style="danger" %}
You need [Org Admin permissions](https://app.gitbook.com/s/NRq5qDDjsYNxwNzF1bcB/users-and-permissions/roles-and-permissions-for-command) to view a camera’s MAC address in Command.
{% endhint %}

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Cameras .**
{% endstep %}

{% step %}
**Select the camera.**
{% endstep %}

{% step %}
**In the bottom right, click Settings .**
{% endstep %}

{% step %}
**Under General, you can find the serial number, MAC address, and other settings.**

<div align="left" data-with-frame="true"><img src="https://1795869993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FylYKicREo6JpuOJH4teK%2Fuploads%2Fgit-blob-61826a270029b47bcb6489a96a94d114cc21d2dd%2F0071a9d026bc0bd454d294250b750adb597ba794.png?alt=media" alt="" width="367"></div>
{% endstep %}
{% endstepper %}