> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/transportation/configuration/add-a-transportation-gateway-to-command/switch-carriers-on-the-transportation-gateway.md).

# Switch Carriers on the Transportation Gateway

Switch between various cellular carriers for the Verkada SIM in the United States

Verizon, AT\&T, and T-Mobile are the three gateway carrier options for customers in the United States. You can switch between these carriers if you use the Verkada SIM in the United States.

***

### Choose your preferred carrier

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Transportation.**
{% endstep %}

{% step %}
**Select the transportation gateway you want to configure.**
{% endstep %}

{% step %}
**In the top right, click Settings.**
{% endstep %}

{% step %}
**Under Network > Preferred Carrier, select your preferred carrier from the dropdown menu.**

<div align="left" data-with-frame="true"><figure><img src="https://3615485688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5H765ijhDtsUdXyNltrP%2Fuploads%2FmVhdb87YXdArAqv8p1Ah%2FScreenshot%202026-04-06%20at%203.20.51%E2%80%AFPM.png?alt=media&amp;token=23ab8bd8-c0f8-4b86-a1b4-1a1eeed690cf" alt=""><figcaption></figcaption></figure></div>

{% hint style="warning" %}
The gateway will connect to Verizon automatically if a preferred carrier is not selected.
{% endhint %}
{% endstep %}

{% step %}
**Click Apply, then Confirm to save.**

{% hint style="warning" %}
A gateway will go offline when it attempts to switch between profiles. Downtime may be up to 15 minutes.
{% endhint %}
{% endstep %}
{% endstepper %}


---

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