Verkada systems are purposefully designed to minimize the attack surface that could be exploited by malicious actors, and our system makes outbound only connections to AWS cloud services. This system architecture eliminates a number of insecure components, practices and protocols that are common to competing technology, including:

  • Open ports; port-forwarding;
  • Insecure protocols (e.g., RTSP video streaming); and
  • Unencrypted data storage;
  • Web-servers

On-Camera Storage

The Verkada Offering retains video and audio recordings on each Verkada security camera. Depending on the device model, these recordings may represent up to 120 days of continuously recorded video and audio. 

Once the maximum storage capacity for a device is reached, the Verkada system will automatically delete all data that is stored on the camera — and in the cloud — beginning with the oldest recordings. Unless you have archived recordings in Command, no versions or copies of those recordings will be retained — they will be permanently deleted from on-camera storage and the cloud. 

Cloud Storage: Thumbnails & Metadata

During the Camera’s Resting State, the Verkada system stores the following items in the cloud: thumbnail images and metadata related to the camera’s settings and status, including time and network connectivity. 

Once the maximum storage capacity for a device is reached, the Verkada system will automatically delete all thumbnails and metadata that are stored on the camera — and in the cloud — beginning with the oldest files. Unless you have archived recordings in Command, no versions or copies of those files will be retained — they will be permanently deleted from on-camera storage and the cloud.
 

Cloud Storage: Archived Files

When you archive a video clip in Command, these files are retained in Verkada’s cloud service indefinitely until one of the following events occurs:

  • You delete the file in Verkada Command
  • Your terminate your Verkada account
Did this answer your question?