Bulk Provision Wired Alarm Devices

Bulk provisioning commissions and adds multiple new wired devices to a New Alarms site in one workflow. When you connect supported devices to an online alarm panel, the panel detects them and shows them on the site’s Devices page.

You need Org Admin or Site Admin permissions for a site to add and configure devices.

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Before you begin

Ensure that:

• Your alarm panel is online
• The devices are connected to the alarm panel
• You have permission to add and configure devices in the organization

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Supported devices

Bulk provisioning supports Verkada devices connected to the panel through:

• RS-485 ports
• An RS-485 daisy chain

Devices connected through Ethernet and wireless devices are not currently supported.

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Bulk provision devices

1

In Verkada Command, go to All Products > New Alarms.

2

Select the alarm site where you installed the devices.

3

In the left navigation, select Devices.

4

Connect the new devices to the alarm panel and wait for them to be detected.

5

When the detected devices card appears, click Bulk Provision.

6

Select the devices that you want to provision.

If needed, edit the name of each selected device.

7

Click Confirm.

Successfully provisioned devices display a green checkmark.

8

Click Done.

Command commissions each selected device and adds it to the alarm site.

It can take up to one minute for a newly connected device to be detected.

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Detect additional devices

If you connect more devices while the bulk provisioning window is open, click Re-Detect to return to the device-selection page.

The detected device list updates automatically as devices are connected. Updates pause while the results page is displayed so that you can review the provisioning results.

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Troubleshooting

What should I do if a device does not appear?

• Confirm that the device uses a supported connection method
• Verify that it is correctly wired and receiving power
• Wait up to one minute for the alarm panel to detect it
• Click Re-Detect to refresh the list

Why is a device disabled when I try to add it to a site?

Devices that cannot be commissioned or added to the site are disabled in the list. Check whether the device is already commissioned to another organization or set up in a different site within your organization.