# Get Started with Verkada Mailroom

[Verkada Mailroom](https://docs.verkada.com/docs/mailroom-overview.pdf) enables your organization to quickly and securely manage packages that are delivered. Mailroom can also leverage camera feeds to allow you to see when a package was delivered, scanned, or picked up.

## Create a site

Sites are the logical way of grouping and managing devices within your Command organization. Site-level permissions make managing and viewing your devices easier. See [Mailroom Sites](https://help.verkada.com/mailroom/configuration/mailroom-sites) for more information on site creation and management.

### Configure settings

You can edit Mailroom settings at the organization level or site level. You can add pickup locations, add context cameras, manage multiple languages, etc, to make your Mailroom pickup experience easier. See [Mailroom Settings](https://help.verkada.com/mailroom/configuration/view-and-edit-mailroom-settings) for more information.

### Download the Mailroom app

Verkada Mailroom allows you to use your existing phone or tablet without the need to purchase any additional devices. Download the Mailroom app from the [App Store](https://apps.apple.com/us/app/verkada-mailroom/id1631622141) or the [Google Play](https://play.google.com/store/apps/details?id=com.verkada.mailroom\&hl=en\&gl=US\&pli=1) store.

## Supported Mailroom carriers

Verkada Mailroom supports a variety of mail carriers to streamline your experience. See [Supported Mailroom Carriers](https://help.verkada.com/mailroom/configuration/supported-mailroom-carriers) for more information.

## Licensing

Every Mailroom site you manage in Command will need a license. Verkada licensing is applied for each Command organization, and the licenses co-term to a single expiration date. For more information on adding and managing licenses, see [Manage Your Licenses](https://app.gitbook.com/s/NRq5qDDjsYNxwNzF1bcB/licensing/manage-your-licenses).

## Check network settings

Verkada Mailroom is designed to be plug-and-play. However, if your environment includes a firewall, you may need to make some configuration changes to get your Mailroom devices online. For more information on Mailroom network settings, see [Mailroom Network Settings](https://help.verkada.com/mailroom/getting-started/mailroom-network-settings).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.verkada.com/mailroom/getting-started/get-started-with-verkada-mailroom.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.