> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/mailroom/getting-started/get-started-with-verkada-mailroom.md).

# Get Started with Verkada Mailroom

Learn how to set up Verkada Mailroom

[Verkada Mailroom](https://docs.verkada.com/docs/mailroom-overview.pdf) enables your organization to quickly and securely manage packages that are delivered. Mailroom can also leverage camera feeds to allow you to see when a package was delivered, scanned, or picked up.

## Create a site

Sites are the logical way of grouping and managing devices within your Command organization. Site-level permissions make managing and viewing your devices easier. See [Mailroom Sites](/mailroom/configuration/mailroom-sites.md) for more information on site creation and management.

### Configure settings

You can edit Mailroom settings at the organization level or site level. You can add pickup locations, add context cameras, manage multiple languages, etc, to make your Mailroom pickup experience easier. See [Mailroom Settings](/mailroom/configuration/view-and-edit-mailroom-settings.md) for more information.

### Download the Mailroom app

Verkada Mailroom allows you to use your existing phone or tablet without the need to purchase any additional devices. Download the Mailroom app from the [App Store](https://apps.apple.com/us/app/verkada-mailroom/id1631622141) or the [Google Play](https://play.google.com/store/apps/details?id=com.verkada.mailroom\&hl=en\&gl=US\&pli=1) store.

{% hint style="danger" %}
The Verkada Mailroom app does not currently support [OIDC](/command/security/authentication-overview.md). To allow users to log in to via the app, disable OIDC enforcement.
{% endhint %}

## Supported Mailroom carriers

Verkada Mailroom supports a variety of mail carriers to streamline your experience. See [Supported Mailroom Carriers](/mailroom/configuration/supported-mailroom-carriers.md) for more information.

## Licensing

Every Mailroom site you manage in Command will need a license. Verkada licensing is applied for each Command organization, and the licenses co-term to a single expiration date. For more information on adding and managing licenses, see [Manage Your Licenses](/command/licensing/manage-your-licenses.md).

## Check network settings

Verkada Mailroom is designed to be plug-and-play. However, if your environment includes a firewall, you may need to make some configuration changes to get your Mailroom devices online. For more information on Mailroom network settings, see [Mailroom Network Settings](/mailroom/getting-started/mailroom-network-settings.md).


---

# Agent Instructions
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```
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