# Enable Mailroom Notifications

You can choose which notification types users receive when a package is ready for pickup. Supported notification methods include email, SMS, Slack, and Microsoft Teams.

{% hint style="danger" %}
You need **Org Admin** permissions to manage Mailroom settings.
{% endhint %}

***

## Configuration

{% stepper %}
{% step %}
**In Verkada Command, go to All Products Workplace > Mailroom.**
{% endstep %}

{% step %}
**On the left navigation, click Mailroom Settings.**
{% endstep %}

{% step %}
**Under Notifications, select the box next to the method you prefer for notifying your organization users (email, SMS, Slack, or Microsoft Teams).**

<div align="left" data-with-frame="true"><img src="/files/M9D7dCexS5xWR1SzdxnT" alt="" width="447"></div>
{% endstep %}
{% endstepper %}

***

## Edit user preferences

Once your Org Admin enables notifications, users can customize their preferred notification types at **my.verkada.com**.

{% stepper %}
{% step %}
**Go to** [**my.verkada.com**](https://my.verkada.com/)**.**
{% endstep %}

{% step %}
**Enter your email address to receive a login link.**
{% endstep %}

{% step %}
**In the email, click Go to my.verkada.com.**
{% endstep %}

{% step %}
**At the top right, click the menu (three vertical lines) icon and select Edit Profile.**
{% endstep %}

{% step %}
**Under I prefer to be contacted via…, choose your preferred contact methods.**
{% endstep %}
{% endstepper %}

***

## Package pickup notification

Once a package is delivered, users are:

* Notified through their selected contact methods (see examples below).
* Able to mark the package as **picked up**.​


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# Agent Instructions: Querying This Documentation

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```
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```

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