# Mailroom

**Overview**\
Verkada Mailroom is a cloud-managed mail and package management solution that helps organizations track deliveries, notify recipients, and manage inventory from a single interface. The mobile app scans shipping labels and automatically captures recipient names, carriers, tracking numbers, and other key details.

After a package is scanned, Mailroom sends notifications by email, SMS, Slack, or Microsoft Teams. When paired with security cameras, Mailroom links scans and pickups to video so you can see when items arrive and when they are collected. This adds clear context and helps prevent lost or misplaced packages.

This collection explains how to configure Mailroom sites in Command, add employees, set up pickup locations, enable notifications, and use context cameras.

Check out these links to get started:

<table data-view="cards"><thead><tr><th></th><th data-type="content-ref"></th></tr></thead><tbody><tr><td></td><td><a href="getting-started/roles-and-permissions-for-mailroom">roles-and-permissions-for-mailroom</a></td></tr><tr><td></td><td><a href="getting-started/mailroom-network-settings">mailroom-network-settings</a></td></tr><tr><td></td><td><a href="configuration/customize-your-mailroom-dashboard">customize-your-mailroom-dashboard</a></td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.verkada.com/mailroom/readme.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.