> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/intercom/fr/depannage/desk-station-troubleshooting.md).

# Dépannage de Desk Station

## Mise à jour iOS 26

La mise à jour iOS 26 introduit un nouveau comportement qui peut interférer avec l’expérience Desk Station. Par défaut, la notification d’appel native d’iOS occupe tout l’écran et masque l’application Desk Station lorsque des appels arrivent, rendant impossible la visualisation de la vidéo. 

Pour résoudre ce problème, effectuez les étapes suivantes :

1. Accédez aux réglages de l’iPad
2. Sélectionnez **Applications**
3. Sélectionnez **Téléphone**
4. Sélectionnez **Appels entrants**
5. Sélectionnez **Bannière**


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