Webex Configuration for Verkada Intercoms

Integrate Webex with Verkada intercoms

Integrate Verkada Intercom with Webex by configuring the intercom as a customer-managed device in Webex Control Hub and adding the SIP account in Verkada Command. This integration enables the intercom to register with Webex using secure SIP and SRTP communication.

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Webex device configuration

1

In Webex Control Hub, configure your intercom as a customer managed device.

2

After adding the device, note the registration details.

3

Open Verkada Command and continue with the configuration.

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Command configuration

1

In Verkada Command, go to All Products > Intercom.

2

Select the intercom you added to Control Hub and click Settings.

3

Under Call, select Add Account.

4

Enter your SIP Account Name.

This is only used for event generation in Command and isn't used for authentication to Webex.

5

Copy the Webex elements to the Verkada SIP configuration fields using the following Mapping:

Webex Field	Verkada Field
Line ID value after the @ (ex. au10.bcld.webex.com)	Domain/Server
Line ID value before the @ (ex. exryldgng4)	User ID/Extension
SIP Password	Password/Secret
SIP Username	Authentication ID
Outbound Proxy	Proxy

6

Select TLS for transport.

7

Toggle on SRTP.

8

Click Save.

You will see a green check mark next to your SIP Account information in your intercom's settings page when the registration is successful.