# Webex Configuration for Verkada Intercoms

Integrate Verkada Intercom with Webex by configuring the intercom as a customer-managed device in Webex Control Hub and adding the SIP account in Verkada Command. This integration enables the intercom to register with Webex using secure SIP and SRTP communication.

***

## Webex device configuration

{% stepper %}
{% step %}
**In Webex Control Hub, configure your intercom as a** [**customer managed device**](https://help.webex.com/en-us/article/nemh93t/Add-your-customer-managed-device)**.**
{% endstep %}

{% step %}
**After adding the device, note the registration details.**
{% endstep %}

{% step %}
**Open Verkada Command and continue with the configuration.**
{% endstep %}
{% endstepper %}

***

## Command configuration

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Intercom.** 
{% endstep %}

{% step %}
**Select the intercom you added to Control Hub and click Settings.**
{% endstep %}

{% step %}
**Under Call, select Add Account.**
{% endstep %}

{% step %}
**Enter your SIP Account Name.**

{% hint style="warning" %}
This is only used for event generation in Command and isn't used for authentication to Webex.
{% endhint %}
{% endstep %}

{% step %}
**Copy the Webex elements to the Verkada SIP configuration fields using the following Mapping:**

|                                                                                |                   |
| ------------------------------------------------------------------------------ | ----------------- |
| **Webex Field**                                                                | **Verkada Field** |
| <p>Line ID value <strong>after</strong> the @<br>(ex. au10.bcld.webex.com)</p> | Domain/Server     |
| <p>Line ID value <strong>before</strong> the @<br>(ex. exryldgng4)</p>         | User ID/Extension |
| SIP Password                                                                   | Password/Secret   |
| SIP Username                                                                   | Authentication ID |
| Outbound Proxy                                                                 | Proxy             |
| {% endstep %}                                                                  |                   |

{% step %}
**Select TLS for transport.**&#x20;
{% endstep %}

{% step %}
**Toggle on SRTP.**&#x20;
{% endstep %}

{% step %}
**Click Save.**

You will see a green check mark next to your SIP Account information in your intercom's settings page when the registration is successful.&#x20;
{% endstep %}
{% endstepper %}


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