> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/intercom/configuration/add-and-configure-receivers-in-intercom/configure-an-intercom-as-an-emergency-phone.md).

# Configure an Intercom as an Emergency Phone

Verkada TS12-N-RB, TS12-N-2RB, TD53, and TD52 intercoms support Emergency Blue Light Tower configurations to request aid during emergencies. When emergency mode is enabled:

* The device locks an output  to **call in progress** for the duration of the call
* Triggers the blue light strobe
* Maximum call length increases to 120 minutes
* Incoming calls display with a red emergency UI
* Emergency mode is required to enable E911 calling

***

## Configuration

Emergency mode extends the maximum call duration to 120 minutes and disables the push-button call termination.

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Intercom.**
{% endstep %}

{% step %}
**Select your intercom and click Settings.**
{% endstep %}

{% step %}
**Under Device, toggle on Configure as an Emergency Intercom.**

<div align="left" data-with-frame="true"><img src="/files/S0qw3YS98fh2J9vy6skU" alt="" width="607"></div>
{% endstep %}
{% endstepper %}

{% hint style="info" %}
If you have a GC31-E gateway for LTE failover, verify its connection to your intercom by checking for the LTE icon in the upper left corner of the intercom’s Live tab.
{% endhint %}

{% hint style="danger" %}
If you have a SIP server, you need to configure a fallback extension for emergency mode to work correctly. See [Configure a SIP Fallback Extension](/intercom/configuration/integrate-verkada-intercoms-with-sip/configure-a-sip-fallback-extension.md) for more information.
{% endhint %}

### Add context camera

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Intercom.**
{% endstep %}

{% step %}
**Select your intercom and click Settings.**
{% endstep %}

{% step %}
**Under Pairing, select Add Camera.**
{% endstep %}

{% step %}
**Select the camera to pair. It will save automatically.**

{% hint style="warning" %}
Emergency mode supports up to 4 paired cameras.
{% endhint %}
{% endstep %}
{% endstepper %}

***

{% hint style="info" %}
**Prefer to see it in action?** Check out the [video tutorial](https://www.youtube.com/watch?v=1ORBL6KV6vE).
{% endhint %}


---

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