# Add a Desk Station

The [Verkada Desk Station](https://www.verkada.com/intercom/receivers/) allows admins and call receivers to easily review entry requests. The Desk Station can stream video, lockdown or unlock doors, provide real-time access control and intercom call context, and flag potential person of interest (PoI) matches to give users visibility and control over their entrances.

***

## Add a Desk Station

{% hint style="warning" %}
**Note:** A desk station license is needed for every iPad running the Verkada Desk Station app. See [Manage Your Licenses](/command/licensing/manage-your-licenses.md) for more information.
{% endhint %}

### Download the Desk Station app

{% stepper %}
{% step %}
**Download the** [**Desk Station app**](https://apps.apple.com/us/app/verkada-desk-station/id1613405885) **on an iPad running iOS 15 or newer.**
{% endstep %}

{% step %}
**Once installed, the app displays the desk station serial number. Save this serial to** [**add the tablet to Verkada Command**](#h_6bb4c92f81)**.**
{% endstep %}
{% endstepper %}

### Add a desk station to Command

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Add Devices.**
{% endstep %}

{% step %}
**Enter the desk station serial number.**
{% endstep %}

{% step %}
**Click Add 1 Device to be brought to the Devices page.**
{% endstep %}

{% step %}
**Select the desk station and click Set Up.**

1. Enter a unique name.
2. Select a site.
3. Click **Apply** to save.
   {% endstep %}
   {% endstepper %}

***

## Configure a desk station

The desk station uses configurable tiles to display intercoms, doors, and cameras. You can pair up to 40 devices per tablet and view up to four devices simultaneously.

{% hint style="danger" %}
If you’re using iOS 26, make sure incoming calls are set to display as **Banner** instead of **Full Screen**. To do so, select **Settings → Apps → Phone → Incoming Calls → Banner**.
{% endhint %}

### Add a tile to the desk station

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Intercom.**
{% endstep %}

{% step %}
**Select your desk station and click Add Tile.**

<div align="left" data-with-frame="true"><img src="/files/QTrXJTmdjSrMXtDb1Hv5" alt="" width="563"></div>
{% endstep %}

{% step %}
**When the tile manager opens, select the device type you want to add to the desk station, then check the box next to a device to add it.**

* **Intercom**—the live feed from the intercom and an unlock button for the paired door are displayed.
* **Camera**—the camera live feed is displayed.
* **Door**—an unlock button and any paired camera feed is displayed.
  {% endstep %}
  {% endstepper %}

### Remove a tile

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Intercom.**
{% endstep %}

{% step %}
**Select your desk station.**
{% endstep %}

{% step %}
**At the top right, click Manage Tiles.**
{% endstep %}

{% step %}
**Deselect the tile(s) you want to remove.**
{% endstep %}
{% endstepper %}

### Reset all tiles

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Intercom.**
{% endstep %}

{% step %}
**Select your desk station.**
{% endstep %}

{% step %}
**In the top right, click Settings.**
{% endstep %}

{% step %}
**Under General > Actions, click Reset.**
{% endstep %}
{% endstepper %}

### Delete a desk station

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Intercom.**
{% endstep %}

{% step %}
**Select your desk station.**
{% endstep %}

{% step %}
**In the top right, click Settings.**
{% endstep %}

{% step %}
**Under Device, click Delete.**

1. Enter the 6-digit verification code.
2. Click **Delete** to confirm.
   {% endstep %}
   {% endstepper %}

### Configure a Lockdown Scenario

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Intercom.**
{% endstep %}

{% step %}
**Select your desk station.**&#x20;
{% endstep %}

{% step %}
**In the top right, click Settings.**
{% endstep %}

{% step %}
**Under Lockdown, select the lockdown scenario you want to link to the desk station.**

{% hint style="warning" %}
See [Emergency Lockdown](/access-control/integrations-and-alerts/configure-access-control-event-alerts/emergency-lockdown.md) for more information on configuring lockdowns.
{% endhint %}
{% endstep %}
{% endstepper %}

***

{% hint style="info" %}
**Prefer to see it in action?** Check out the [video tutorial](https://www.youtube.com/watch?v=IjXkYWV-ZDU).
{% endhint %}


---

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```
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```

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