For the complete documentation index, see llms.txt. This page is also available as Markdown.
Add a Desk Station
Learn how to add a desk station to receive Verkada intercom calls
The Verkada Desk Station allows admins and call receivers to easily review entry requests. The Desk Station can stream video, lockdown or unlock doors, provide real-time access control and intercom call context, and flag potential person of interest (PoI) matches to give users visibility and control over their entrances.
Add a Desk Station
Note: A desk station license is needed for every iPad running the Verkada Desk Station app. See Manage Your Licenses for more information.
In Verkada Command, go to All Products > Add Devices.
2
Enter the desk station serial number.
3
Click Add 1 Device to be brought to the Devices page.
4
Select the desk station and click Set Up.
Enter a unique name.
Select a site.
Click Apply to save.
Configure a desk station
The desk station uses configurable tiles to display intercoms, doors, and cameras. You can pair up to 40 devices per tablet and view up to four devices simultaneously.
If you’re using iOS 26, make sure incoming calls are set to display as Banner instead of Full Screen. To do so, select Settings → Apps → Phone → Incoming Calls → Banner.
Add a tile to the desk station
1
In Verkada Command, go to All Products > Intercom.
2
Select your desk station and click Add Tile.
3
When the tile manager opens, select the device type you want to add to the desk station, then check the box next to a device to add it.
Intercom—the live feed from the intercom and an unlock button for the paired door are displayed.
Camera—the camera live feed is displayed.
Door—an unlock button and any paired camera feed is displayed.
Remove a tile
1
In Verkada Command, go to All Products > Intercom.
2
Select your desk station.
3
At the top right, click Manage Tiles.
4
Deselect the tile(s) you want to remove.
Reset all tiles
1
In Verkada Command, go to All Products > Intercom.
2
Select your desk station.
3
In the top right, click Settings.
4
Under General > Actions, click Reset.
Delete a desk station
1
In Verkada Command, go to All Products > Intercom.
2
Select your desk station.
3
In the top right, click Settings.
4
Under Device, click Delete.
Enter the 6-digit verification code.
Click Delete to confirm.
Configure a Lockdown Scenario
1
In Verkada Command, go to All Products > Intercom.
2
Select your desk station.
3
In the top right, click Settings.
4
Under Lockdown, select the lockdown scenario you want to link to the desk station.
