# E911 Calling with Intercoms (U.S Only)

E911 (Enhanced 911) allows intercoms to call 911 directly and automatically share the device’s location with emergency services.

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E911 (Enhanced 911) is only supported on the TD53 and TD52 intercoms.
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## Configuration

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#### Complete the steps in [Unique Phone Number for Intercoms](https://help.verkada.com/intercom/configuration-and-setup/unique-phone-number-for-intercoms-us-only).

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#### Complete the steps in [Configure Your Intercom as an Emergency Phone](https://help.verkada.com/intercom/configuration-and-setup/configure-an-intercom-as-an-emergency-phone).

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#### In Verkada Command, go to **All Products** > **Intercom**.

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#### Select your intercom.

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#### At the top, click **Settings.**

a. Under the **Enable 911 Receiver** checklist, verify the following steps are complete:

1. **Unique Phone Number**
2. **Address Registered**

d. Under **Call,** toggle on **Enable 911 Receiver**.
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***

## Run a Test Call

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#### In Verkada Command, go to **All Products** > **Intercom**.

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#### Select your intercom.

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#### At the top, click **Settings.**

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#### Under **Troubleshooting,** place a test call to verify everything is working properly

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***

## Add 911 as a call receiver

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See [Add and Configure Receivers in Intercom](https://help.verkada.com/intercom/configuration-and-setup/add-and-configure-receivers-in-intercom) to add 911 as a call receiver.
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#### Important Configuration Requirements:

* Select **Emergency Response** as the receiver type
* 911 must be the only receiver in its call group
* The group with 911 must be the last step in the call flow
* [No one home messages](https://help.verkada.com/intercom/configuration-and-setup/upload-audio-messages-to-intercom) will be automatically disabled for this step
* The 911 call step will automatically be set to a 300-second ring duration

***

## FAQ

<details>

<summary>Can 911 be added to shared call flows?</summary>

Yes, see [Create and Use Shared Call Flows](https://help.verkada.com/intercom/configuration-and-setup/create-and-use-shared-call-flows) for more information.

</details>

<details>

<summary>Does this feature require additional software licenses?</summary>

No, this feature is included with the base-level intercom software license.

</details>

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**Prefer to see it in action?** Check out the [video tutorial](https://www.youtube.com/watch?v=ce8idcb6B1k).
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**Need help?** Contact [Verkada Support](https://app.gitbook.com/s/NRq5qDDjsYNxwNzF1bcB/need-help/contact-verkada-support).
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