> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/intercom/readme.md).

# Intercom

Effortlessly manage, speak to, and view visitors before they enter your building

**Overview**\
Verkada Intercom is a cloud-managed video and audio entry system that lets you manage building access from a single interface. It combines live video, two-way audio, and door control so you can see visitors, communicate with them, and grant access securely. The platform integrates with cameras, access control, and other Verkada products, providing a unified approach to building security.

This collection provides detailed guidance on installing and configuring Intercom devices, managing user access and permissions, monitoring activity, and maintaining reliable system performance.

Check out these links to get started:

<table data-view="cards"><thead><tr><th></th><th data-type="content-ref"></th></tr></thead><tbody><tr><td></td><td><a href="/intercom/getting-started/get-started-with-verkada-intercom.md">Get Started with Verkada Intercom</a></td></tr><tr><td></td><td><a href="/intercom/getting-started/quick-reference-guide-for-verkada-intercom.md">Quick Reference Guide for Verkada Intercom</a></td></tr><tr><td></td><td><a href="/intercom/getting-started/intercom-network-settings.md">Intercom Network Settings</a></td></tr></tbody></table>

***

You can also check out this video and others on our [video training center.](https://www.youtube.com/@Verkada)

{% embed url="<https://www.youtube.com/watch?index=13&list=PL3USUWfBbtdLRG6On7iOUdyRFYEqi9dv7&v=pWUVHl3gzKc>" %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.verkada.com/intercom/readme.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.