> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/incident-response/configuration/create-response-templates.md).

# Create Response Templates

Workplace Site Admins can create Response Templates for different types of incidents. A Response Template defines:

* Who needs to be accounted for as evacuees
* What statuses can be assigned to evacuees
* Where evacuees can be marked as present

For schools, configure the Response Template for [Reunification](#h_4e94526bd9) and set up a Guardian Form.

***

## Create a Response Template

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Workplace Incident Response.**
{% endstep %}

{% step %}
**On the left navigation, click Response Templates.**
{% endstep %}

{% step %}
**At the top, select your site.**
{% endstep %}

{% step %}
**Select Add Template and configure the template settings:**

a. [General](#h_6b3cdc0e04)\
b. [People](#h_f2978457f3)\
c. [Reunification](#h_4e94526bd9)\
d. [People Statuses](#h_57bacd963e)\
e. [Location Names](#h_86abe03c6c)
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Response Templates are site-specific and apply to a single site.
{% endhint %}

### General

{% stepper %}
{% step %}
**Enter a unique Template Name.**
{% endstep %}

{% step %}
**Choose Template Color.**
{% endstep %}

{% step %}
**Choose Template Icon.**
{% endstep %}

{% step %}
**Enter a Template Description.**

<div align="left" data-with-frame="true"><img src="/files/aqI4dfIYal6CuhkHzyiJ" alt="" width="431"></div>
{% endstep %}
{% endstepper %}

### People

This setting defines who will be tracked as evacuees when a Response Template is launched. You can choose from three groups:

* **Students** – All students in the school linked to the Workplace site.
* [**Staff**](/guest/configuration/manage-host-lists-in-guest.md) – All Workplace employees assigned to the site.
* **Visitors (from Guest)** – All visitors signed in on the day the Response is launched.

### Reunification

For K12 customers, enabling Reunification lets employees check in guardians and mark students as reunified. This adds a Reunified status for evacuees. Admins can also customize a Guardian Form to collect guardian information at check-in.

<div align="left" data-with-frame="true"><img src="/files/IBa1bbszyK2mLaMPBbCi" alt="" width="375"></div>

### Person Statuses

Admins can define which statuses can be assigned to evacuees. If Reunification is enabled, a Reunified status will always be available.

<div align="left" data-with-frame="true"><img src="/files/wdYrCszzVYepRB2hRaKn" alt="" width="375"></div>

### Location Names

Admins can define where evacuees and guardians (if Reunification is enabled) are expected to assemble.

<div align="left" data-with-frame="true"><img src="/files/xHS77vrsLckhi0e2Efcp" alt="" width="375"></div>


---

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