> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/guest/printers/brother-printer-setup-guide/two-tone-printing-for-the-brother-printer.md).

# Two-Tone Printing for the Brother Printer

Print in red and black with a Brother QL-820NWBc printer

The Brother QL-820NWBc is a monochrome label printer that uses thermal label rolls to print badges. Brother offers a unique roll that supports both black and red printing on a white background. This allows Verkada Guest users to print badges with red and black using Brother printers.

### Requirements

* Load the printer with the Brother black/red on white roll (DK-2251). Refer to [this guide](/guest/printers/brother-printer-setup-guide/two-tone-printing-for-the-brother-printer.md) for instructions on loading label rolls.
* A tablet running the Guest app is online and connected to the Brother printer with the DK-2251 roll installed.

***

## Design a badge with a border

### Basic designer

{% stepper %}
{% step %}
**Follow the steps in** [**Design a Visitor Badge in Guest**](/guest/configuration/configure-guest-types/design-a-visitor-badge-in-guest.md)**.**
{% endstep %}

{% step %}
**Under Border Color, check the red or black box.**

<div align="left" data-with-frame="true"><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2Fvg0t8cNDOUWcGVNvxwUZ%2FScreenshot%202026-05-01%20at%2011.21.19%E2%80%AFAM.png?alt=media&amp;token=59700cca-871c-49a9-8b97-cb3486562891" alt=""></div>
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Border color, border style, and orientation can be connected to a [badge design rule](/guest/configuration/configure-guest-types/design-a-visitor-badge-in-guest.md) using Basic Designer.
{% endhint %}

### Advanced Designer

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Workplace > Guest.**
{% endstep %}

{% step %}
**On the left navigation, click Guest Settings.**

a. Under **Organization** **> Guest Types,** click **Manage Guest Types.**\
b. (Optional) At the top, select **Sites** and select a site to create a visitor badge for a Guest Type in an individual site.
{% endstep %}

{% step %}
**Select the desired Guest Type.**
{% endstep %}

{% step %}
**Click on badge settings.**
{% endstep %}

{% step %}
**Select Advanced Designer.**
{% endstep %}

{% step %}
**Select content and choose a color.**

<div align="left" data-with-frame="true"><figure><img src="https://1436127735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZyuELZr7uIcXX3WnjX0N%2Fuploads%2FkcQstMU9fVFmfxxPaIUa%2Fimage.png?alt=media&amp;token=df3620b5-8388-4a07-887a-432f61662865" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
Border Color, Guest Name, Site Name, Host Name, Date, Guest Responses, and custom text can be colored red.
{% endhint %}
{% endstep %}
{% endstepper %}

### Considerations

* Black/red on white rolls print slower than black on white rolls, even for badges that do not feature red content.
* If a badge has red content but the printer is not loaded with a black/red on white roll, the content will default to black.


---

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