# Connect a Brother Printer with Bluetooth

Verkada Guest supports printing label badges for visitors. The Brother printer is a monochrome label printer supported by Verkada Guest. There are several ways to connect an iPad running Verkada Guest with a Brother printer. Using Bluetooth allows organizations to keep the Brother printer off the network.

### Before You Begin

The following printer models are supported for connecting to an iPad using Bluetooth:

* Brother QL820-NWBc (recommended)
* Brother QL820-NWB
* Brother QL1110-NWBc
* Brother QL1110-NWB

***

## Add a Brother Printer to Verkada Guest with Bluetooth

{% hint style="danger" %}
The minimum permission required to read and update the printer menu pin code is **Workplace Site Admin**.
{% endhint %}

### Get the printer menu code from Command

Get the printer menu pin code from Verkada Command to enter the settings menu of your tablet.

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Workplace > Guest.**
{% endstep %}

{% step %}
**On the left navigation, select Guest Settings.**
{% endstep %}

{% step %}
**At the top, select Sites > your site.**
{% endstep %}

{% step %}
**Select Printers to view the random PIN code for the selected site. To create your own code, enter a 4-digit code and click Update.**
{% endstep %}
{% endstepper %}

### Connect to a Brother Printer with Bluetooth

For the Brother QL820-NWB and QL820-NWBc, Bluetooth can be enabled directly from the printer’s interface.

{% stepper %}
{% step %}
**On the printer, click Menu > Bluetooth (6/7) > Bluetooth (ON/OFF) > ON.**

<div align="left" data-with-frame="true"><img src="/files/8T274vwTyxRZcSlTlUna" alt=""></div>
{% endstep %}

{% step %}
**On the iPad, navigate to Settings > Bluetooth.**
{% endstep %}

{% step %}
**Tap the option for the Brother printer.**

<div align="left" data-with-frame="true"><img src="/files/sVYeHVpCeuRLTGNSdxjU" alt="" width="563"></div>
{% endstep %}

{% step %}
**Open the Guest app, tap and hold the bottom right corner for about 3 seconds to display the PIN pad.**
{% endstep %}

{% step %}
**Enter the PIN from Command to get to the printer menu page. After a few seconds, a printer option will appear on this page.**
{% endstep %}

{% step %}
**Tap the printer option to connect.**
{% endstep %}
{% endstepper %}


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```
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```

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