# Sign in Invited Guests at an Intercom

Organizations can make sign-in more flexible with Intercom sign-in, which lets invited visitors check in directly at a Verkada intercom. This is ideal for outdoor check-ins, drivers arriving at gates, and similar use cases.

Hosts can [create an event](/guest/configuration/guest-events.md) in Verkada Guest using a Guest Type configured for Intercom sign-in. After an invited visitor registers and is approved, they’ll receive a Guest Portal link where they can download a mobile wallet pass or QR code.

Visitors can scan their mobile wallet pass or QR code at the intercom on the day of the event to check in.

<div align="left"><img src="/files/1BgG7p6WkCPivTuQpl9N" alt="" width="375"></div>

{% hint style="warning" %}
Visitors can sign in at any time during the event day and will receive reminder notifications with their Guest Portal link before the event starts.
{% endhint %}

***

## Configuration

{% hint style="danger" %}
You need at least **Workplace Site Admin** role to configure Intercom Sign-in.
{% endhint %}

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Workplace >** <img src="/files/lPHFCrZCKXjaIhqLYgdR" alt="" data-size="line"> **Guest.**
{% endstep %}

{% step %}
**On the left navigation, click Guest Settings.**
{% endstep %}

{% step %}
**Under Sites, select Guest Types.**
{% endstep %}

{% step %}
**Choose an existing Guest Type or** [**create a new one**](/guest/configuration/configure-guest-types.md)**.**
{% endstep %}

{% step %}
**Enable Guest Pass, and enable Intercom sign-in for invites.**
{% endstep %}
{% endstepper %}

{% hint style="danger" %}
The [Guest Type’s Visibility Controls](/guest/configuration/configure-guest-types/control-guest-type-visibility.md) must have **Invites** enabled.
{% endhint %}

***

## Support intercom door unlock at sign-in

{% hint style="danger" %}
You need a minimum Access Control role of **Access Site Manager&#x20;*****and*** a minimum Workplace role of **Workplace Site Admin** to configure a guest type with door access.
{% endhint %}

Organizations can allow invited visitors to both sign in and unlock a door with a single QR scan at a Verkada intercom. QR code unlock at an intercom is only supported for two door mode configurations:

* **Directly to the intercom**
* **Paired to a Verkada door**

A Guest Type must be configured for [Intercom Sign-in](#h_eb0039178d) and must also be associated with a [Visit Access Type](/access-control/users-and-credentials/add-a-user-to-the-verkada-access-system/visitor-access-visit-access-type.md) that:

{% stepper %}
{% step %}
**Has** [**QR Codes**](/guest/configuration/door-access-for-guests.md) **enabled**
{% endstep %}

{% step %}
**Includes intercom doors**
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Invited visitors can unlock doors up to 30 minutes before the event starts.
{% endhint %}


---

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