> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/guest/configuration/guest-documents/guest-questionnaires.md).
# Guest Questionnaires
Questionnaires are a type of document in Guest that can ask visitors to answer a series of questions. Questionnaires support open-response questions and multiple-choice questions. Multiple-choice questions presented in a questionnaire can lead to different sets of questions and actions.
***
***
## Create a questionnaire
{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Workplace > Guest.**
{% endstep %}
{% step %}
**On the left navigation, click Guest Settings.**
{% endstep %}
{% step %}
**Under Organization > Documents, click Manage Documents.**
{% endstep %}
{% step %}
**In the top right, click Add Document.**
a. Select **Add Global Document** to create a document available for all sites.\
b. Select **Add Site Document** and select a site to create a document for an individual site.
{% endstep %}
{% step %}
**Select New Questionnaire.**
a. Enter a unique name.\
b. Click **Save and Continue.**
{% endstep %}
{% step %}
**Questionnaires have the following options:**
* Multiple Choice
* Open Response
* Text Block
Select any combination of these to create your questionnaire. Options can be used more than once.
{% endstep %}
{% step %}
**(Optional) An element may be reordered by clicking and dragging the element. Multiple-choice questions can elicit different sets of questions and actions using** [**branches**](#h_c3f5cb08c4)**.**
{% endstep %}
{% step %}
**Click Save Changes to complete.**
{% endstep %}
{% endstepper %}
***
## Branches
### Design branches
Branches can be created from one or more options of a multiple-choice question. To create a new branch:
{% stepper %}
{% step %}
**Hover over a multiple-choice question option and click.**
{% endstep %}
{% step %}
**Select a branch option:**
* Open Response
* Multiple Choice
* Text Block
* Deny Entry
{% endstep %}
{% step %}
**Configure the branch option as needed. The root question is displayed at the top.**
{% endstep %}
{% step %}
**(Optional) Click to return to the previous branch.**
{% endstep %}
{% step %}
**Click Save Changes to complete.**
{% endstep %}
{% endstepper %}
{% hint style="warning" %}
Each **Deny Entry** action can feature a customizable denial reason. Denial reasons are visible to visitors in the visit logs.
{% endhint %}
### Use existing branches
Multiple options from a single multiple-choice question can link to one branch.
{% stepper %}
{% step %}
**Hover over a multiple-choice question option and click.**
{% endstep %}
{% step %}
**Select an existing branch from the menu.**
{% endstep %}
{% endstepper %}
### Dissociate an option from a branch
{% stepper %}
{% step %}
**Hover over the multiple-choice question with your branch and click.**
{% endstep %}
{% step %}
**At the top, click x next to any option to dissociate.**
{% endstep %}
{% endstepper %}
### Delete a branch
{% stepper %}
{% step %}
**Hover over the multiple-choice question with your branch and click.**
{% endstep %}
{% step %}
**At the top, click then Confirm to delete.**
{% endstep %}
{% endstepper %}
***
## Manage questionnaires
* You can [pin](/guest/configuration/configure-guest-types/pin-guest-check-in-steps-and-configure-guest-passes.md) questionnaires in a Guest Type.
* Responses to multiple-choice questions from questionnaires can be used as [badge design](/guest/configuration/configure-guest-types/design-a-visitor-badge-in-guest.md) rules.
### Questionnaire navigator
In the top left of the questionnaire editor there is a questionnaire navigator 
. Click the bars of the questionnaire navigator to jump to a particular branch. The questionnaire navigator:
* Highlights which section of the questionnaire is currently being edited in blue.
* Highlights sections of the questionnaire that need translation in yellow.
***
## FAQ
Does the Guest app indicate to visitors that they have been denied due to a questionnaire response?
The iPad Guest app will not indicate to visitors that they were denied entry from a response to a questionnaire designed after 10/3/24. Legacy questionnaires designed before 10/3/24 will display a **Denied Entry** message.
Can visitors edit questionnaire responses after submission?
Visitors cannot modify questionnaire responses after submission.
How do pinned questionnaires work?
Pinned questionnaires will save the responses a visitor provided on a previous visit, and the document will not be completed on a future visit. Consider whether pinning should be used, especially if a questionnaire features a deny entry action.
---
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://help.verkada.com/guest/configuration/guest-documents/guest-questionnaires.md?ask=
```
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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.