Assigning a Keycard in Guest

A temporary keycard offers visitors a simple, secure way to move through your space.

Staff can issue visitors keycards at their discretion from Guest. Keycards can be activated for a visitor by either entering the card number or scanning the keycard on a nearby reader.

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Assigning keycards to visitors in Guest

When a visitor signs in with a Guest type with keycard access enabled, an option to assign a card appears in the visit log on the Guest Home page.

1

In Verkada Command, go to All Products > Workplace > Guest.

2

On Guest Home, next to a visitor log, click Assign Keycard.

3

Assign access credentials:

a. On Scan Card, select a door in the site to scan the card on. Click to begin the scan. Scan the card at the selected door’s reader to register the card number in Command. b. On Manual Entry, ensure the card format is correct and enter the card number. Click to save.

• You need both Workplace Site Viewer and Access Control Site Viewer roles to assign keycards by scanning a card with a reader.
• You need at least the Workplace Site Viewer role to assign keycards to guests by manually entering a card number.

4

Click Close.

5

Provide the keycard to the visitor to use during their visit.

Assign keycards to invited guests

Keycards may only be assigned to invited visitors after they are signed-in.

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FAQ

What permissions are required to use the Scan Card feature?

The Guest user must also have the Access Control Site Viewer role in order to activate a keycard by scanning it on a reader.

Which doors can a Guest user scan a keycard on?

Guest users can select any door in the site when scanning a keycard.

Can new keycards be assigned to visitors who match existing Access Control users?

No, Guest users will not be able to assign new keycards to visitors whose contact information matches an existing Access user. In this case, the visitor can simply use their existing keycard to temporarily access doors as part of their visit.

Can a visitor keycard be reassigned?

Yes. Once a visitor is signed out or their access is revoked, their keycard can be reassigned to another visitor. A keycard can only be active for one visitor at a time.