Activating & Configuring Your System

Tips on how to get up and running with your Verkada system

Ethan Cuttler avatar Dominic Komarek avatar Franklin Pham avatar +3
22 articles in this collection
Written by Ethan Cuttler, Dominic Komarek, Franklin Pham and 3 others

Setting Permissions

Step-by-step instructions on setting user and group permissions
Reese Daniel avatar
Written by Reese Daniel
Updated over a week ago

Detailed Role Breakdown

Features and configurations available to users and groups with different roles
Reese Daniel avatar
Written by Reese Daniel
Updated over a week ago

New camera won't come online

In an event that a new Verkada camera won't come online, this article can be used for initial troubleshooting steps.
Casey Keller avatar
Written by Casey Keller
Updated over a week ago

Organization-wide Settings

How to manage organization-wide settings from Command
Franklin Pham avatar
Written by Franklin Pham
Updated over a week ago

Installing security certificate for Offline Mode on Windows 10

Instructions on installing a security certificate for Offline Mode on Windows 10
Franklin Pham avatar
Written by Franklin Pham
Updated over a week ago

Installing security certificate for Offline Mode (Chrome and Firefox) on macOS

Instructions on installing a security certificate for Offline Mode in Chrome and Firefox on macOS
Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago

Audit Logs

Access and view Audit Logs
Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago

Cameras are missing from my account

Resolving issues where cameras have disappeared or are missing from your account.
Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago

A Simple User Permissions Model

This article provides an example of how you can implement Verkada's permissions to your organizational structure
Daniel Murray avatar
Written by Daniel Murray
Updated over a week ago

How do I create my Verkada account?

Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago

How to add a camera to your Command account

To activate your Verkada camera in Command, enter its serial number or scan its QR code
Dominic Komarek avatar
Written by Dominic Komarek
Updated over a week ago

Incorrect Time Zone Settings

Instructions on how to fix a camera with incorrect time zone settings
Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago

Solving User Permission Issues

Solutions to common user permission issues.
Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago

Required network settings

Overview of the network settings you'll need to enable to activate Verkada cameras.
Dominic Komarek avatar
Written by Dominic Komarek
Updated over a week ago

Create and delete a sub-site

Sub-sites can be used to scope permissions. This article contains instructions on how to create and delete sub-sites
Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago

User Permissions Overview

Overview of the Verkada user permissions model
Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago

Quick Start guide

What you'll need to get your Verkada camera powered, set up, and connected to the network.
Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago

Creating a site and adding a camera to it

This article shows how to create a site and add a camera to it
Dominic Komarek avatar
Written by Dominic Komarek
Updated over a week ago

How to install and mount your Verkada camera

Read her for installation tips, mounting accessories and Verkada setup guides
Dominic Komarek avatar
Written by Dominic Komarek
Updated over a week ago

Add, delete or rename an organization

Instructions on how to add, delete or rename an organization.
Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago

Adding users to your organization's Command account

Instructions on how to invite users and manage user roles for your organization
Dominic Komarek avatar
Written by Dominic Komarek
Updated over a week ago

Change the map placement of a camera

Instructions on changing the map placement of a camera
Ethan Cuttler avatar
Written by Ethan Cuttler
Updated over a week ago