Video Surveillance

Verkada's hybrid cloud video surveillance solution makes managing enterprise security effortless and infinitely scalable .

Casey Keller avatar Eden Taitt avatar Reese Daniel avatar +14
96 articles in this collection
Written by Casey Keller, Eden Taitt, Reese Daniel and 14 others
Hardware Installation, Hardware Specifications and Maintenance

Camera Power Requirements

PoE Power Requirements for Cameras
Weston Reed avatar
Written by Weston Reed
Updated over a week ago

Camera Ratings - IK and IP

Standards-based ratings regarding resistance to impact and environmental conditions
Joel Kelley avatar
Written by Joel Kelley
Updated over a week ago

Installation of your Verkada cameras

Read here for installation tips, mounting accessories and Verkada setup guides
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Preventing water damage to outdoor cameras

Instructions to waterproof outdoor cameras
Clark Merrick avatar
Written by Clark Merrick
Updated over a week ago

Cleaning Your Verkada Camera Domes

Instructions for cleaning your camera domes
John Tran avatar
Written by John Tran
Updated over a week ago

Mounting a Verkada CM41 / D40 Camera

Information on wall mounting the Verkada CM41 / D40 Camera
William Minch avatar
Written by William Minch
Updated over a week ago

Mounting a Verkada CB Camera

Information on wall mounting a CB Bullet Line Verkada Camera
William Minch avatar
Written by William Minch
Updated over a week ago

Camera Status LED

Verkada cameras have a status LED to let you know what's happening at a glance
Clark Merrick avatar
Written by Clark Merrick
Updated over a week ago

Bandwidth consumption & uplink requirements for video

Since Verkada cameras record video locally, they don't consume as much bandwidth as typical IP camera systems
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Network Port Speeds

Verkada product NIC speeds
William Minch avatar
Written by William Minch
Updated over a week ago

Outdoor Camera Specifications

Verkada's outdoor cameras are equipped with additional components to withstand extreme conditions
House avatar
Written by House
Updated over a week ago
Configuration and Setup

Configuring License Plate Recognition

This guide goes over how to configure the LPR feature on the bullet series cameras.
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Wide Dynamic Range

How and when to enable WDR on your camera
Weston Reed avatar
Written by Weston Reed
Updated over a week ago

Naming a Camera

Naming your camera in Command
Donald Fairweather avatar
Written by Donald Fairweather
Updated over a week ago

Adding a device to your Command account

To activate your Verkada camera in Command, enter its serial number or scan its QR code
Madison Hind avatar
Written by Madison Hind
Updated over a week ago

Camera Settings Page

View and edit your camera's name, location, site and other settings in Command
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Navigating the Verkada Command Mobile App

Guide to understanding both icons and functionality for the Command video app
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Changing a Camera's Orientation

Rotate and flip your camera's feed to match the installation angle or if it's upside down
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Privacy Zones

Privacy Zones allow you to block out part of the cameras field of view
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Using Focus and Optical Zoom

Optical Zoom and Focus on D30, D50, CD51, CD61, CB51, and CB61
Donald Fairweather avatar
Written by Donald Fairweather
Updated over a week ago

Using Sites and Sub-Sites

Sites and Sub-Sites divide your cameras into groups to manage permissions
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Change the location of the camera

Instructions on changing the map placement of a camera
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Camera Stats

Check motion, online status, and bandwidth consumption with camera stats
Madison Hind avatar
Written by Madison Hind
Updated over a week ago

Devices Page Overview

An overview of the devices details from the Devices page
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Find a Camera's MAC Address

Find your camera's MAC address in Command
William Minch avatar
Written by William Minch
Updated over a week ago

Deleting a Camera

Instructions for deleting or factory resetting a camera
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Offline Mode in Command

Using Offline Mode in a web browser
William Minch avatar
Written by William Minch
Updated over a week ago

Offline Mode for Verkada Command on the Apple TV

Instructions on using Offline Mode with the Verkada Command app on the Apple TV App Store
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago
Troubleshooting

Network Troubleshooting - Internet Sharing

A guide to network testing via a separate out of band path to the internet and how to take a packet capture via Wireshark.
House avatar
Written by House
Updated this week

New camera won't come online

In an event that a new Verkada camera won't come online, this article can be used for initial troubleshooting steps
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Troubleshooting Buffering and Latency

What to check when you're dealing with buffering or latency on your cameras
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Written by House
Updated over a week ago

Incorrect Time Zone Settings

Instructions on how to fix a camera with incorrect time zone settings
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Black Banding on Camera Feed

Causes and resolution for a common video issue with cameras installed indoors
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Written by John Shultz
Updated over a week ago

Resolving Issues with Night Mode

Common issues with IR and night mode with steps to resolve them
William Minch avatar
Written by William Minch
Updated over a week ago

Fixing an embed that doesn't load

Troubleshooting a non-working embed
Reese Daniel avatar
Written by Reese Daniel
Updated over a week ago

Solving User Permission Issues

Solutions to common user permission issues
House avatar
Written by House
Updated over a week ago

Loss of network connection

Cameras will continue to record even if there is no internet connection
Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Cameras are missing from my account

Resolving issues where cameras have disappeared or are missing from your account
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Written by House
Updated over a week ago
Advanced Installation

CM41-S: How to Attach and Detach the Video Cable

Instructions for CM41-S installs requiring disconnecting and reconnecting the video cable
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Written by Aashrai Puthran
Updated over a week ago

Naming Cameras in your Organization

Best practices for naming cameras in a large deployment
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Written by Michael Umlauf
Updated over a week ago

Using ZScaler with Verkada

Deploying Verkada cameras when leveraging Zscaler
Luke Smith avatar
Written by Luke Smith
Updated over a week ago

Using External Infrared (IR) Illuminators with Verkada Cameras

Extend your low-light imaging capabilities by utilizing additional IR illumination
Reese Daniel avatar
Written by Reese Daniel
Updated over a week ago

Verkada Devices with SSL Decryption

Verkada devices cannot operate with SSL decryption, but you can create a URL category for Verkada domains to be whitelisted
Casey Keller avatar
Written by Casey Keller
Updated over a week ago

Using 802.1X with Verkada cameras

Eden Taitt avatar
Written by Eden Taitt
Updated over a week ago

Using a Verkada Camera on a Cradlepoint Connection

For deployments that don't have a wired ISP connection available, a Cradlepoint can be used to get a Verkada camera online
Reese Daniel avatar
Written by Reese Daniel
Updated over a week ago

Powering a Verkada Camera with a Solar Panel

For deployments that don't have a dedicated power source available, a solar panel can be used to power a Verkada camera
Reese Daniel avatar
Written by Reese Daniel
Updated over a week ago

Powering a Verkada Camera Over Coax

PoC (Power over Coax)
Reese Daniel avatar
Written by Reese Daniel
Updated over a week ago

Using Verkada over Fiber

With a media converter, Verkada cameras can be connected over great distances using fiber-optic links
Reese Daniel avatar
Written by Reese Daniel
Updated over a week ago

Connecting a Verkada Camera Using a WiFi Bridge

When your Verkada camera is within range of an existing WiFi network, a WiFi bridge can provide the camera wireless network access
Reese Daniel avatar
Written by Reese Daniel
Updated over a week ago

Connecting a Verkada Camera via a Wireless Bridge/Point-to-Point Connection

Reese Daniel avatar
Written by Reese Daniel
Updated over a week ago

Mobile Camera Deployment On-the-go

John Shultz avatar
Written by John Shultz
Updated over a week ago