Before you begin
Refer to Create a Command Organization to configure your organization's data storage and processing locations.
The cloud data storage and processing locations can only be set while creating an organization. Once the location is set, it CANNOT be changed. Please read below for more information before you configure your organization's data storage and processing location settings.
Data storage location refers to the physical or geographical location where an organization's data is stored, and data processing location refers to the location where the data is being processed or analyzed. Verkada’s standard camera option includes on-camera storage retention for 30 days of continuously recorded video and image data. Verkada customers also have the flexibility to enable cloud backup storage for camera video and image data. When configuring cloud backup, customers can choose the region where their data is stored and processed in the cloud on a camera-by-camera or organization-wide basis.
By providing the option to choose cloud data storage and processing locations on a camera-by-camera or organization-wide basis, Verkada provides flexibility to support customers’ data management preferences and operational needs. Additionally, selecting a region closer to your operations, you experience reduced latency and improved access speeds, providing a more efficient and responsive experience.
Supported data center locations
The United States
The European Union (EU)
Australia
Authentication data will always be processed in the US during the organization’s initial configuration.
Cloud data center locations for camera video and image data storage (not processing)
For customers prioritizing regional storage of video and image data, Verkada supports the following locations for storage in addition to the locations provided above. If one of these locations for video and image data storage is selected, the corresponding data processing will still occur in the United States:
Canada
South Korea
Need more help? Contact Verkada Support.