Configure your org-level settings
Setting | What you can do... |
Account | Manage the company name and logo and colors. These settings provide the default values for all Mailroom sites. |
Sites | Convert pre-existing camera sites into Mailroom sites. Once a Mailroom site is created, you are redirected to a site configuration page. |
Employees | Choose who in your organization can receive packages, which is used for tracking and logging.
To add an employee, you can choose one of the following methods:
Both the phone and photo columns must exist; however, populating values for these columns is optional.
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Notifications | Choose how users are notified when a package is delivered. Currently, email, SMS, Slack, and Microsoft Teams notifications are supported. Learn more about how to enable Mailroom notifications. |
Users & Roles | View a list of Mailroom users and their associated roles. |
Configure your site-level settings
In Verkada Command, go to All Products > Mailroom.
On the left navigation, click the Settings (gear) icon.
At the top right, click Sites.
Click the dropdown and select the site you want to configure.
Under Sites, configure these settings, as needed:
Setting | What you can do... |
Site Details | Change the location and default logo of your site.
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Scan Camera | Add a camera that can see where deliveries are scanned. Video clips are automatically generated when a package is scanned to help identify each item. |
Context Cameras | Add more cameras to keep an eye on your mailroom at all times. |
Pickup Locations | Where employees should pick up their packages. You can also add context cameras to visually identify items and investigate issues. |
Employees | Choose who in your organization can receive packages, which is used for tracking and logging.
Note: Both the phone and photo columns must exist; however, populating values for these columns is optional.
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Remove Site | If a site is no longer needed as a Mailroom site, you can remove it. When you remove it as a Mailroom site, it does not affect your settings in Verkada Command. |
Need more help? Contact Verkada Support.