You need to add your gateway to Command before you can access data and manage settings.
You must create a Verkada Command account and log in with Org Admin permissions to activate and configure a gateway.
Claim your gateway
In Verkada Command, go to All Products > Devices
.On Devices, at the top right, click Add Devices.
Enter or scan the gateway’s serial number.
Once added, you can find the device in the Unassigned Devices site.
Set up your gateway
Command
In Verkada Command, go to All Products > Devices
.Select your gateway.
Under General enter the following information:
Name
Site
Location
Click Apply.
Command app
Open the Command mobile app and log in to your organization.
In the top left, click
Add Device.Scan the QR code or enter the serial number.
Click Add Devices.
Click Set Up Gateway.
Under General:
Enter a unique name.
Select a site.
Enter a location.
Click Done.
Need more help? Contact Verkada Support.