Add an Intercom to Your Site

Learn how to activate your Verkada TD52 Video Intercom in Command

Updated over a week ago

Once your intercom is connected to a PoE-enabled switch, it will automatically start to boot up:

  • Power over Ethernet (PoE)/PoE+: 11.5W (IEEE 802.3af PoE)

  • Extended Temperature Range: 25.5W (IEEE 802.3at PoE)

Add the intercom to Command

  1. In Verkada Command, go to All Products > Add Devices.

  2. Find the intercom you want to work add.

  3. Enter the serial number. You can find the serial number in these places:

    • Printed on the back of the device (just below the I/O cover on the back of the unit and on the top side of the box)

    • The packaging

    • The order number

Configure the intercom before mounting

If you want to update and configure TD52 before mounting it, connect the device to your network using the Ethernet port, located in the cable bay, on the back of the device.

Example: Information label located on the back of the TD52

Example: Information label (on the top side of the box)

Bring your intercom online

After entering or scanning your intercom's serial number, here's what you can expect:

  • The camera starts transmitting video. It typically takes 3–4 minutes for the video stream to appear in Verkada Command.

  • An LED above the camera indicates the status of the intercom.

  • A set of white LEDs (located between the camera and the call button) indicates what stage the unit is on during the initial startup.

Related resources

Need more help? Contact Verkada Support

Did this answer your question?