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Add a TD52 to Command
Add a TD52 to Command

Learn how to activate your TD52 video intercom in Verkada Command

Updated this week

Once your TD52 is connected to a POE/POE+ (Power: 11.5W (IEEE 802.3af PoE)/ Extended Temperature Range: 25.5W (IEEE 802.3at PoE)-enabled switch, it will automatically start to boot up.

Add the TD52 to Command via its serial number

Enter the serial number printed on the back of the device, the packaging, or the order number. The serial number is located just below the I/O cover on the back of the unit and on the top side of the box. See also how to add the TD52 serial to your Command account.

If you want to update and configure TD52 before mounting it, connect the device to your network using the Ethernet port, located in the cable bay on the back of the device.

Example: Information label located on the back of the TD52

Example: Information label (on the top side of the box)

Bring your TD52 online

After entering or scanning your intercom's serial number, here's what you can expect:

  • The camera starts transmitting video. It typically takes 3-4 minutes for the video stream to appear in Command.

  • An LED above the camera indicates the status of the TD52

  • A set of white LEDs (located between the camera and the call button) indicates what stage the unit is on during the initial startup.

Learn more

TD52 Video Intercom overview

TD52 Video Intercom installation guide


Need more help? Contact Verkada Support

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