Uploading Individual Images

  1. Navigate to the Access tab from the Home page

  2. Select Access Users in the top right-hand corner

  3. Navigate to the desired user's profile

  4. Under Profile, you can drag or upload a photo to the User Photo section

Uploading Bulk Images

  1. Navigate to the Access tab from the Home page

  2. Select Access Users in the top right-hand corner

  3. Select Manage in the top right-hand corner

  4. Select Upload User Photos

  5. Make sure that the images are named as follows: [email address].[filetype]

    1. Each image should not exceed 5MB

    2. No more than 500 pictures per upload

    3. Verkada will auto resize any images larger than 512 x 512 px. If your images are larger than that please upload one image first to verify the auto resize is reasonable

  6. Drag and drop image files

  7. Resolve any errors that may occur, for example:

    1. The file size is too large

    2. The file name does not match an existing user

    3. Corrupted file

  8. Select Upload to save the photos to the user's profiles

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