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Guest Security Screening

Learn how to use the Verkada Guest Security Screening feature

Updated yesterday

To strengthen an organization's oversight of their campuses and sites, Verkada Guest offers an optional Security Screening feature for each Guest Type defined under a specified Guest site.

Within Guest, administrators can enable additional screening across a variety of databases, allowing staff to deny entry and alert relevant personnel via email and SMS.

Required. You must have Workplace Site Admin permissions to enable Guest Security Screening.

Configure Guest Security Screening

Note: Currently, Guest Security Screening is only supported by organizations in the US.

  1. In Verkada Command, go to All Products > Guest.

  2. On the left navigation, click Guest Settings.

  3. On the Guest Settings > Organization, scroll down to Guest Types and click Manage Guest Types.

  4. Select the desired Guest Type.

  5. Add the Security Screening step​

  6. Configure the settings for the Security Screening step

  7. At the top right, click X to close the site settings.

Guest Types that include the Security Screening step will prompt visitors to scan their driver's license or US or state-issued ID.

Guest check-in

A guest can check in using the iPad kiosk (see list of supported iPads) or scanning a QR code on their mobile device.

  1. If the guest selects a reason for visit that requires the security screen, they are prompted to consent to scanning their photo ID.

  2. (Optional) If the lighting in the area of the iPad kiosk is poor, at the top right of the screen, the guest can tap the lightning bolt icon to temporarily brighten the screen of the iPad to better illuminate the ID card.

  3. While precision isn't required, the guest should:

    1. Center the ID card in the frame.

    2. Use approximately half of the framed area.

    3. Hold the ID steady.

  4. Once detected, the ID is automatically scanned and the following check-in page is prefilled with the guest's name.

The guest can then proceed with the rest of the check-in process.

Offender Match Validation

If there is no match, the guest continues with the check-in process as usual. If there is a potential match, the guest prompts the front desk staff to review the event.

Note: Currently, Offender Match Violation is only supported by organizations in the US.

The front desk personnel must:

  1. Visually inspect the ID card provided by the guest against the information returned from the aggregated local/state offender databases.

  2. Indicate whether it is a match.

  3. Provide final confirmation.

  4. Depending on the match outcome:

    • If the guest does not match the offender, then the front desk personnel selects No and the check-in continues.

    • If the guest does match the offender, then the front desk personnel selects Yes > Confirm. The guest is then denied entry at the iPad kiosk (or their mobile browser) and, if the Security Screening box is checked, Verkada Command notifies the host and/or other contacts, as configured on the Guest site.

    • However, if it's necessary to admit someone who is flagged as a known offender, the Guest administrator can click Allow guest to enter.


      The guest badge is printed and the entry log reads “Guest was allowed to enter by [user name]”.

Privacy and data retention

The Security Screening feature maintains privacy with several strict security levels and measures.

At the user level

Guest maintains strict user roles and permissions.

  • Guest Administrators and Guest Site Managers have access to select the security screen feature.

  • Guest Site Viewers have the ability to check-in guests, view guest logs, and confirm potential matches within the Guest interface.

At the product level

Only the full name and date of birth are sent to the third-party vendor conducting the US offender search.

  • The third-party database provider deletes the information used to conduct the search once completed.

  • No imagery from Verkada cameras or the Verkada Guest kiosk is used to do biometrics searches against registered offender lists.

At the infrastructure level

All customer data is stored in Verkada’s platform.

  • Data is not shared across customer data sets.

  • All communications to the system are fully encrypted when in transit and at rest.

Security & Data

Note: Verkada Guest saves confirmed offender records in Command for 30 days by default (1–90 days supported).

  1. In Verkada Command, go to All Products > Guest.

  2. On the left navigation, click Guest Settings.

  3. On Guest Settings > Organization:

    1. Scroll down to Security & Data.

    2. Set the Expire after value accordingly.

List of supported iPads

iPad Model

Generation

Facetime Camera Res (MP)

Security Screens?

Supports iOS 14.6+?

iPad Pro 12.9-in.

5,6

12

Yes

Yes

iPad Pro 11-in.

3,4

12

Yes

Yes

iPad

9,10

12

Yes

Yes

iPad Air

5,6

12

Yes

Yes

iPad Pro 12.9-in.

2,3,4

7

No

Yes

iPad Pro 12.9-in.

1

1.2

No

Yes

iPad Pro 11-in.

1,2

7

No

Yes

iPad Pro 10.5-in.

1

7

No

Yes

iPad Pro 9.7-in.

1

5

No

Yes

iPad

5,6,7,8

1.2

No

Yes

iPad Mini

5

7

No

Yes

iPad Mini

4

1.2

No

Yes

iPad Air

3,4

7

No

Yes

iPad Air

2

1.2

No

Yes

iPad Mini

2,3

1.2

No

No

iPad Air

1

1.2

No

No

Database Details

Sex Offender Registries

Guest screens against sex offender registries across all 50 states and Puerto Rico.

Government Watch List

The Government Watch Lists toggle includes the following databases:

  • Air Force Fugitives

  • America Most Wanted Fugitives

  • BIS Denied Persons List

  • Bureau of Alcohol, Tobacco, and Firearms

  • DEA Active Registrants

  • DEA Diversion Control Administrative Actions Against Doctors

  • DEA Fugitives

  • Denied Persons List

  • Department of State – Non Proliferation Sanctions

  • Department of Treasury Debarred List

  • Excluded Parties List System

  • FBI Crimes Against Children

  • FBI Criminal Enterprises

  • FBI Cyber Crime

  • FBI Domestic Terrorists

  • FBI Terrorism-Most Wanted

  • FBI Top 10 Most Wanted

  • FBI Violent Murders

  • FBI Violent Offender

  • FBI White Collar Criminal

  • FDA Clinical Disqualification Proceedings List

  • FDA Debarment List

  • FDIC - Failed Bank List

  • Federal Deposit Insurance Corporation Enforcement Actions

  • Federal Reserve Enforcement Actions

  • FHFA Suspended List

  • Health & Human Services

  • ICE Most Wanted Fugitive

  • Medi-Cal Procedure Drug Code Limitation List

  • Medi-Cal Suspended and Ineligible Provider List

  • Money Services Businesses FINCEN List

  • National Credit Union Administration

  • NPPES NPI Registry

  • OCC Bank Enforcement Actions

  • Office of Thrift Supervision - Enforcement Actions

  • OIG - Most Wanted Health Care Fugitives

  • ORI Findings of Research Misconduct and Administrative Actions

  • Pat AECA Debarred List

  • Pat Entity list

  • Pat Foreign Sanctions Evaders List

  • Pat Specially Designated Nationals

  • Politically Exposed Persons List

  • Secret Service Most Wanted

  • Specially Designated Nationals and Blocked Persons

  • TRICARE Sanctions List

  • U.S. Marshals Service Major Fugitive Cases

  • US Department of Commerce

  • US Department of State – Non Proliferation Sanctions

  • US Department of State Foreign Terrorist Organization

  • US Department of Treasury non-SDN sanctions lists

  • US Dept of Housing and Urban Dev

  • US HUD - Limited Denials of Participation List

  • US Postal Service Most Wanted

  • US SEC Administrative Proceedings

  • World Bank Debarred List

Criminal Background Check

The Criminal Background Check toggle searches available Department of Correction records, Fugitives records, FBI Most Wanted records, and Interpol records.


Need more help? Contact Verkada Support.

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