Site Access Admin privileges allow an Access Admin or Access Manager the ability to see and interact with devices in a specific access control site. This is similar to how a camera Site Admin is able to view and manage cameras in a site. The abilities the Site Access Admin has depends whether they are an Access Admin or an Access Manager, the Access Admin being able to do more. If a user is an Organization Admin and has Access Admin/Manager privileges, they will be able to create access sites and view all existing access sites.

Abilities of a Site Access Admin who is an Access Manager

  • View live door events for doors within the site

  • View reports for doors in the assigned site

  • View door history and door schedules

  • View user history for doors in the assigned site

  • Change a door schedule to an existing schedule

  • Unlock a door from Command

Abilities of a Site Access Admin who is an Access Admin

Can do everything an Access Manager can do, as well as:

  • Add/remove Site Access Admins

  • Delete the site

  • Add/remove devices

  • Add/configure/remove doors within their assigned sites

  • Add/configure/remove access levels and exceptions

How to make a user a Site Access Admin

Navigate to the Home > Access page in Command

Select the of the site you want to make a user a Site Access Admin of

Select Admins to see that site's admins and to add/remove admins

All the current Site Access Admins will be listed. Select + Add... to add new Access Site Admins to this site

Use the Search box to find the user make an Access Site Admin for this site. Note that users must be Access Admins or Access Managers before they can be added as a Site Access Admin. If the user you are looking for isn't in the list, see promoting a user to Access Admin to get them the right privileges. Check the box by any users you want to make Site Access Admin, and select Done to finalize the change.

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