Access Managers are special user accounts that are able to view access control configurations. These will typically be utilized by management staff that will need to view events, doors, and users, but not modify configurations. See Access Admin if you need to be able to modify configurations. If you do not see the Access side of Command and should, have an Access Admin grant you those privileges using the steps below.
You must have Access Admin privileges
To grant an existing user Access Manager rights go to All Products > Access and select the Access Users and Groups from the left-side menu.
Search for the user and select the desired user's name, then select Profile to make changes to the user's profile.
From the Profile page, open the dropdown displayed next to Access Role, and select Access Manager from the dropdown menu.
From All Products, navigate to Admin
Search for the user you want to promote then click on them. On the left, you should see the option to change the access role
Role of the Access Manager
Access Managers have limited capabilities of Access Admins. Access Managers can:
View the access portion of Command
Web-unlock doors for which the user has the appropriate permissions and is a Site Access Admin for
View, modify, create and deactivate access users
If the user is also an Organization Admin they can delete access users
Monitor current and historical access attempts
Create reports for historical access attempts
Change door schedules
Add & remove users from access groups
Delete access groups