Access Managers are special user accounts that are able to view access control configurations. These will typically be utilized by management staff that will need to view events, doors, and users, but not modify configurations.


  • You must have Access Admin privileges

Access Managers

Access Managers have limited capabilities of Access Admins. Access Managers can:

  • View the Access portion of Command

  • View doors

  • Web-unlock doors for which the user has the appropriate permissions

  • View and modify Access Users. If the user is also an Organization Admin, they can create and delete Access Users

  • Monitor current and historical access attempts

  • Create reports for historical access attempts

  • Change a door's schedule

  • Add/remove users from Access Groups


To grant an existing user Access Manager rights go to Home > Access and select the Access Users button in the upper right corner.

Search for the user and select the desired user's name, then select Profile to make changes to the user's profile.

From the Profile page, select the Access Manager slider to grant the user Access Manager rights. You can similarly revoke manager rights in this manner.

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