Promote a User to Access Manager

Learn how to become an Access Manager to manage access users in Verkada Command

Updated over a week ago

Access Managers are special user accounts that are able to view access control configurations. These are typically utilized by management staff who need to view events, doors, and users, but not modify configurations (see Access Admin if you need to be able to modify configurations).

Access Managers have limited capabilities of Access Admins. Access Managers can:

  • View the access portion of Command

  • View doors

  • Web-unlock doors for a user who has the appropriate permissions and is a Site Access Admin

  • View, modify, create, and deactivate access users

  • If the user is also an Organization Admin, they can delete access users

  • Monitor current and historical access attempts

  • Create reports for historical access attempts

  • Change door schedules

  • Add and remove users from access groups

  • Delete access groups

Promote your user account via the Access page

If you do not see the Access side of Verkada Command and should, ask an Access Admin to grant you those privileges using the steps below.

Required. The account performing changes must already have Access Admin privileges.

  1. In Verkada Command, go to All Products > Access.

  2. On the left panel, click Access Users and Groups.

  3. Search for the user and select the desired user's name, then select Profile to make changes to the user's profile.

  4. On the Profile page > next to Access Role, click the dropdown and select Access Manager.

Promote your user account via the Admin page

  1. In Verkada Command, go to All Products > Admin.

  2. Under Org Settings, select Users.

  3. Search for and select the user you want to promote. On the left, you should see the option to change the access role.

Learn more

Need more help? Contact Verkada Support

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