If your Access Controller becomes unresponsive, is not working properly or Verkada Support requests the controller be rebooted, here are the steps:
Requirements
User must be an Access Admin and an Site Access Admin for the site the controller is a part of
The Access Controller must be online to be able to receive a restart command
Note: If the controller show's an "Offline" status, rebooting the controller via Command will do nothing. You will have to unplug the AC41 and plug it back in manually to restart it.
Process
Select Devices in the menu on the left
Click the controller you want to restart, then click the controller's image on the right.
Click the Settings tab
Click Restart