Promoting a User to Access Admin
Can't see the access side of Command or manage access users? Make sure you are an Access Admin
Updated this week

Access Admins can view the Access home page from the All Products menu, view/modify organization access settings from the Admin page, and manage access users and their permissions. If you do not see these options and should, you will need to have an Access Admin promote your user account to Access Admin using the steps below.


  • The account performing changes must already have Access Admin privileges

Method 1

To grant an existing user Access Admin rights go to the All Products menu, then select the Access home and after that select the Access Users button in menu pane on the left.

Search for the user and select the desired user's name, then select Profile to make changes to the user's profile.

From the Profile page, open the dropdown displayed next to Access Role, and select Access Admin from the dropdown menu.

Method 2

From All Products, navigate to Admin

Select Users

Search for the user you want to promote then click on them. On the left, you should see the option to change the access role

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