Access control permissions determine which doors a user/group has access to and the times they can access them. These permissions are done through access groups and access levels. Access groups are assigned to access levels, and the levels themselves contain the specific doors for access and what time they are allowed. Access users can then be assigned to specific access groups they need for door access.
Access Admin role
Required. You must be logged in with a user account with Access Admin privileges to modify user permissions.
Modify user access attributes
In Verkada Command, go to All Products > Access.
In the left panel, click the Access Users and Groups icon.
At the top right, use the search field to find the person by name or email address.
Select the user's name, then select Profile to access and make changes to the user's profile.
You can modify these access attributes, as needed:
Add or Remove Groups assigns access control groups, which dictate door access.
Access Admin and Access Manager privileges can be assigned using the toggles.
Mobile toggle enables users to use the Verkada Pass app.
Entry Code can be added for keypad entry.
Key Cards can be added, deactivated, or disabled
Click Access to manage and make changes to the user's permissions.
Click Add Group to manage access control groups, which determines door access.
Modify user permissions from the Access Users and Groups page
In Verkada Command, go to All Products > Access.
In the left panel, click the Access Users and Groups icon.
On the Access Users and Groups page, check to select the box next to the user(s) name. You should see a banner that shows the changes that can be made for the selected user(s).
At the top, click the Groups tab to add the selected users to one or more access groups.
(Optional) Click Grant Access Admin to assign/remove access admin permissions, as needed.
(Optional) Click Delete to remove the selected user(s).
Site Access Admin role
Required. You must be an Access Admin and a Site Access Admin for the site you are granting user permissions.
Add a Site Admin
Note: Only existing Access Admins or Access Managers can be promoted to Site Access Admins.
In Verkada Command, go to All Products > Access.
Click Location to select the door site where you want to add admin access.
At the top, click Admins. You should see all of the current Access Site Admins.
At the top right, click Add Admin to add additional Access Site Admins.
Find and check the box next to each user to promote to Access Site Admin.
Click Done.
Related resources
Need more help? Contact Verkada Support