Verkada is announcing the upcoming end-of-sale for the following products, where comparable products replace those listed:
End-of-Sale Model Number | Comparable Replacement Model Number |
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Final orders for D50 products must have been received by May 1, 2020.
End-of-Support date for this product will be May 1, 2030.
FAQ
What does this mean?
As of May 1, 2020, we no longer sell D50 SKUs. Verkada typically provides support for a given product for a period of ten (10) years after the end-of-sale date.
Can customers return D50s they have purchased?
Customers may return D50s within 30 days of purchase.
What happens if a D50 under warranty needs to be replaced?
We will replace return merchandise authorization (RMA) units with D50s if available; otherwise, we will replace them with the CD51-E or another equivalent model.
Key definitions
End-of-Sale Announcement (this article): Official End-of-Sales notice.
End-of-Sale Date: The last date to order the product through Verkada.
End-of-Support Date: The last date a product will be supported by Verkada.
Need more help? Contact Verkada Support.