End-of-Sale Announcement for D50

Learn details about the end-of-sale information for the Verkada D50

Verkada is announcing the upcoming end-of-sale for the following products, where comparable products replace those listed:

End-of-Sale Model Number	Comparable Replacement Model Number
D50-HW D50-60DAY-HW D50-90DAY-HW D50-120DAY-HW D50W-HW	CD41-30E-HW CD41-60E-HW CD41-90E-HW CD41-120E-HW CD41-365E-HW CD51-30E-HW CD51-60E-HW CD51-90E-HW CD51-120E-HW CD51-365E-HW

Final orders for D50 products must have been received by May 1, 2020.

End-of-Support date for this product will be May 1, 2030.

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FAQ

What does this mean?

As of May 1, 2020, we no longer sell D50 SKUs. Verkada typically provides support for a given product for a period of ten (10) years after the end-of-sale date.

Can customers return D50s they have purchased?

Customers may return D50s within 30 days of purchase.

What happens if a D50 under warranty needs to be replaced?

We will replace return merchandise authorization (RMA) units with D50s if available; otherwise, we will replace them with the CD51-E or another equivalent model.

Key definitions

• End-of-Sale Announcement (this article): Official End-of-Sales notice.

• End-of-Sale Date: The last date to order the product through Verkada.

• End-of-Support Date: The last date a product will be supported by Verkada.

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Need more help? Contact Verkada Support.