This article describes how to assign permissions to individual users and to groups. For an overview of the Verkada permissions model, please see User Permissions Overview.

Cameras/Senors/Viewing Stations

Set site and sub-site permissions while adding a user

  • Go to the Admin tab

  • Navigate to Users under Org Settings

  • Select Add User at the top right of the page

  • Enter the user's email address, optionally make them an Organization Admin and/or add them to one or more existing groups, then select Add User

  • Grant the user the desired role for each site and sub-site

Set site and sub-site permissions while adding a group

  • Go to the Admin tab

  • Navigate to Groups under Org Settings

  • Select Create Group at the top right of the page

  • Enter the group's name, then select Create

  • Grant the group the desired role for each site and sub-site

Set site and sub-site permissions for existing users and groups

  • Go to the Admin tab

  • Navigate to Org Settings followed by Users or Groups

  • Select the desired user or group

  • Grant the desired site and sub-site roles within the Site Access section

OR

  • Select the Home page in the left-hand menu

  • Select the (three dots) at the top right of the page

  • Select Manage Sites

  • Hover over the desired site and select the Shield/Edit Permissions Icon

  • Grant the desired roles for users and groups

Set Organization Admin permissions

  • Go to the Admin tab

  • Navigate to Users under Org Settings

  • Choose the user whom you would like to make an Organization Admin

  • Choose Make Organization Admin

  • To revoke Organization Admin permissions, choose Remove Organization Admin

  • Confirm your change by selecting Confirm

Access Control

Requirements

Set permissions while creating a user

  • Navigate to the Admin page in the left-hand menu

  • Select Access Users under Access Control

  • Select Manage at the top right corner

  • Choose Add User

  • Give the user a first and last name (and optionally an email) then select Next

  • Set up the key card and entry code for the user if desired. Enable Remote Unlock for the user if you want them to access doors using our Verkada Pass app

  • Select Next

  • Add the user to the desired existing access group(s) then select Done

Modifying existing users

  • Navigate to the Admin page in the left-hand menu

  • Select Access Users under Access Control

  • Choose the user that you want to modify

  • To change the user's personal details and access settings (i.e. card numbers, keypad codes, and Verkada Pass App access), select Profile on the top right of the page

  • To change the user's door access, select Access on the top right corner of the page. Select Add Group to add this user to an existing access group. To remove the user from an access group, hover over the access group's name and choose the X icon.

Alarms

Set Alarms permissions for existing users and groups

  • Go to the Admin tab

  • Navigate to Org Settings followed by Users or Groups

  • Select the desired user or group

  • Select the Alarm User checkbox next to the user or site in a group to grant them alarm user permissions

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