Your Command Cloud Service software license includes unlimited storage for archived video clips. Use the iOS or Android mobile apps to archive footage from your mobile device. 

Steps for archiving with iOS mobile apps

  1. Select the camera you would like to archive
  2. Tap the Archive icon
  3. Scrub right to find the archive start time 
  4. Tap the left bracket in the lower left corner to set the start time
  5. Scrub left to find the archive end time 
  6. Tap the right bracket in the lower left corner to set the end time
  7. Tap the blue check icon in the lower middle to initialize the archive 
  8. When the archive confirmation window opens, choose whether to Make private and leave Notes
  9. Tap Done to complete or Cancel to exit
  10. The newly-started archive will show as "Retrieving from camera" until the footage has finished uploading to the cloud

From the Android App

  1. Select the camera you would like to archive
  2. Tap the Archive icon
  3. Scrub right to find the archive start time
  4. Tap the left bracket in the lower left corner to set the start time
  5. Scrub left to find the archive end time
  6. Tap the right bracket in the lower left corner to set the end time
  7. Tap the blue check icon in the lower middle to initialize the archive
  8. When the archive confirmation window opens, choose whether to Make private and leave Notes
  9. Tap Done to complete or Cancel to exit
  10. The newly-started archive will show as "Retrieving from camera" until the footage has finished uploading to the cloud


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