Verkada actively monitors system health and displays camera status in your Command account. Green means the camera is operational and is recording; orange means the camera has gone offline or is otherwise experiencing technical issues. 

Identify issues on the map

Set up notifications in the browser

  1. Click the top right corner where the bell icon and click See All Notifications to go to the Notifications page.
  2. Click the gear icon near the bell icon to manage your Notification Settings
  3. Select the SMS or Email alerts you would like

Set up iPhone app notifications

  1. Press the 3 parallel bars on the left to show the menu.


2. Go to Settings.

3. Toggle the notifications you would like to receive

Note: Notifications can take up to 20 minutes to send once alert conditions have been met. 

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