Verkada actively monitors system health and displays camera status in your Command account. Green means the camera is operational and is recording; orange means the camera has gone offline or is otherwise experiencing technical issues.
Notifications enabled through this process are enabled for your user account only, and other users must enable these notifications themselves.
Verifying phone number and email
To receive notifications to your email or via SMS you first need to verify your email and enter a phone number. To do this:
Click the name of the organization at the top left corner
Click the Account Settings link
Enter your phone number and click Save
Enter in the 6 digit verification code that is sent to your phone
If your email address says Email address not verified click the link to verify your email.
Set up notifications in the browser
Select the Events page on the left-hand menu
Next to Cameras, select the bell icon
Choose SMS, Email, or both next to Camera Status
The notifications options are listed below:
Mobile push notifications with Verkada App
Select the > icon on the right edge of the screen
Select Push Notification Settings
Select Camera Status so the icon button slides to the right
Note: Notifications can take up to an hour to send once alert conditions have been met.