Verkada cameras are designed to maintain your network’s security while still offering remote access and easy management of your cameras. In most cases, little to no updates to your network settings are required. Depending on your particular case, however, some configuration may be required to get your camera online. 

Here's an overview of network config requirements for your Verkada system.

IP Address

Verkada cameras must be assigned a routable IP address via DHCP. For network security reasons, static IP addresses are not currently supported. A DHCP reservation is a hassle free way to ensure the camera receives a specific IP address via DHCP. If you need the camera MAC address to create a reservation, please contact us. 

Firewall

Verkada cameras need to communicate with specific domains owned by Verkada to provide you with a full-featured experience. All communication between a Verkada camera and the Verkada servers is over HTTPS using port TCP 443. 

The cameras also use NTP to synchronization time with over UDP port 123. 

Depending on your firewall rules, you may need to whitelist Verkada’s camera server subdomain, control.verkada.com (all port 443):

*.control.verkada.com

If you prefer to not whitelist an entire subdomain, you may instead whitelist these FQDNs which are resolved using DNS (port 53): 

update.control.verkada.com

api.control.verkada.com

relay.control.verkada.com

index.control.verkada.com

firmware.control.verkada.com

At this time, we are unable to support proxies that perform TLS/SSL termination or rewrite.

For the cameras to perform NTP time synchronization, whitelist communication over UDP port 123 to the following FQDNs and IP addresses.

time.control.verkada.com

34.216.15.26

Proxy Servers

Verkada security cameras are incompatible with LANs that use proxy servers, so please be sure to configure your network accordingly.

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