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Configure AI-powered Deterrence

Use AI-powered Deterrence to deter unwanted activity before an alarm is raised

Updated this week

AI-Powered Deterrence proactively deters unwanted activity by playing up to three escalating audio messages before an alarm is raised -

Message 1: Configured by you. Plays immediately when the deterrence is triggered.

Messages 2 & 3: Automatically generated by AI using context from the previous messages and, when relevant, from the scene. Message 2 & 3 play only if motion or loitering continues after the first message.

Note :

  • Deterrence triggers are set in addition to Alarm triggers, allowing different regions, lines, or loitering durations.

  • If Deterrence is active and an Alarm is triggered, the Deterrence escalates to an Alarm.

  • Only one Deterrence trigger (Person detection, Loitering or Line Crossing) is supported per Camera.

Prerequisites

  • Associate BZ11s with context cameras

  • Set up an Alarm site

  • Set up a Camera Partition

  • Set up an Alarm Response

Create a deterrence

  1. In Verkada Command, go to All Products > Alarms

  2. Select the Alarm site that you want to configure.

  3. On the left navigation, select Response

  4. Select the Response containing the Camera Partitions for which you want to set up Deterrence

  5. Click on Deterrence to see the Deterrence configuration page

  6. In the textbox under Customize Warning, a default 1st message is included; you may optionally edit the 1st message

  7. Under Camera Triggers and Output, click + Add Camera

  8. On Add Cameras for Deterrence, select all cameras for which you want to set up deterrence

  9. On Areas to Trigger Deterrence, for each camera, draw either one Line Crossing or one Area. You can only draw one Area for Deterrence.
    Recommended configurations include:

    1. Draw a Deterrence Area with Person Detected and pair it with an Alarm Area with Loitering - 1 min in the same region so that Deterrence starts when a person enters the area and an alarm is raised if they have not left after Deterrence has occurred.

    2. Draw a Deterrence Area with Person Detected outside and an Alarm Area with Person Detected inside.

    3. Draw a Deterrence Line Crossing on an outer perimeter (e.g. fence) and an Alarm Line Crossing on an inner perimeter (e.g. door).

  10. Click Save Cameras

  11. Deterrence will occur when the corresponding Camera Partition is Armed and a trigger condition is met

Deterrence ends after 5 minutes of inactivity, 15 minutes from the initial trigger, or when the incident is resolved.

Remove a camera from a deterrence

  1. In Verkada Command, go to All Products > Alarms

  2. Select the Alarm site that you want to configure.

  3. On the left navigation, select Response

  4. Select the Response containing the Camera Partitions for which you want to edit Deterrence

  5. Click on Deterrence to see the Deterrence configuration page

  6. Click on your device.

    1. In the top right, click (3 dots) > Delete.

    2. Click Confirm.

Turn off a deterrence

  1. In Verkada Command, go to All Products > Alarms

  2. Select the Alarm site that you want to configure.

  3. On the left navigation, select Response

  4. Select the Response containing the Camera Partitions for which you want to turn off Deterrence

  5. Click on Deterrence to see the Deterrence configuration page

  6. In the top right corner, click the toggle so that it says Off

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