Your Verkada Command cloud software licenses include unlimited storage for archived video clips. For legal purposes, all archived footage includes a watermark in the top corner.
Archive permissions
Note: You must have Site Viewer or Site Admin access to archive footage from your cameras. While Site Admins can create public and private archives, Site Viewers can only create public archives.
Public archives are viewable by anyone who can view the associated camera's historical footage (Site Admins and Site Viewers).
Private archives can only be viewed by 1) the user who created the archive and 2) Organization Admins (Org Admins).
Manage access to archives
Org Admins can control how much access users have to archives, such as creating private archives and sharing and deleting archives.
In Verkada Command, go to All Products and select Admin.
Select Org Settings > Manage Roles & Permissions.
Click Edit and adjust permissions as needed.
Note: The Archive Limited Permissions toggle disables the creation of private archives, deletion of archives, and sharing of archives for all users who are not an Org Admin.
Note: As a general rule, the longer the video clip, the longer it takes the system to archive the footage.
Set the Maximum Archive Duration
The Maximum Archive Duration setting can limit the maximum length of an archived video. You can set this from a minimum of 1 minute to a maximum of 24 hours.
In Verkada Command, go to All Products and select Cameras.
Select Camera Settings.
Click Maximum Archive Duration and set the amount of time to archive.
Note: Using the dropdown next to the selected time, you can toggle this setting between minutes and hours.
Create an archive
You can create an archive from Command, from multiple cameras, in ePTZ mode, or from a mobile app.
Archive footage from Command
In Verkada Command, go to All Products and select Cameras.
Select a camera to archive, select the Archive tab and click Add Archive.
Enter the date and time you want to archive.
(Optional) You can add Notes, uncheck Share with Organization to make it a private archive (not available for Site Viewers), or Blur All Faces.
Click Create Archive.
Once the archive is complete, you can view it from the camera's Archive tab or from the global Archive tab on the Home page.
Archive footage from multiple cameras
When you archive footage from multiple cameras (covering the same time interval), you have the option to create a multicamera archive. This feature proves particularly beneficial when you want to archive footage from different angles, all captured by various cameras during a single event.
When you generate a multicamera archive, Command creates separate archives for each selected camera and an additional combined archive. This archive displays a grid layout that features footage from all selected cameras.
In Verkada Command, go to All Products and select Cameras.
Select a camera to view recorded footage.
Add up to 4 cameras to view while on the player.
On the player right menu controls, click the scissor icon to create an archive.
Enter or click the start and end date and time you want to archive.
The timeframe you select is highlighted on the timeline.
In the Archive menu, toggle on Create multi-cam archive.
Click Save to start generating the archives.
Once all the archives are complete, you can view them from the global Archive tab on the Home page.
Archive footage in ePTZ mode
If you have a camera in ePTZ mode, you can archive footage and make use of the ePTZ feature.
Note: If the camera is not currently recording in ePTZ mode, you cannot use this feature.
In Verkada Command, go to All Products and select Cameras.
Select the desired camera that is already in ePTZ mode.
Select the Archive tab and click Add Archive.
Enter the date and time you want to archive.
The timeframe you select starts to play in the top preview.
Switch to the ePTZ view and press Record PTZ.
You can now explore the image in ePTZ mode and it should display in the archive.
When you are satisfied with the footage, click Stop > Create Archive.
Once the archive is complete, you can view it from the camera's Archive tab or from the global Archive tab on the Home page.
Archive footage from a mobile app
In Verkada Command, go to All Products and select Cameras.
Select the feed of the camera you want to archive.
Select the dropdown menu > Create Archive.
Scroll to the start time of the event you want to capture.
Set the start time (use the left bracket at bottom).
Scroll to the end time of the event and set the end time (use the right bracket at bottom).
Select the check icon to initialize the archive.
(Optional) When the archive dialog box opens, choose to Make private (only available to Organization Admins) or add Notes.
Select Done to complete or Cancel to exit.
The newly-started archive should show as Retrieving from camera until the footage has finished uploading to the cloud.
View archives
In Verkada Command, go to the Home page and select the Archive tab. There are several features available to make your archive viewing experience better.
By default, archives are filtered by Newest First, but can be changed on the top right to Oldest First, Latest Footage, or Earliest Footage.
Hover over an archive and select the ellipsis icon to choose Make the Archive Private or Public, Download the Archive, or Delete The Archive.
Download archives
Once a historical clip has been archived, you can download it as an mp4 to store externally, as needed. You can only download archives from Command; however, you can share the link to an archived clip from any platform.
Download an archive from Command
In Verkada Command, go to All Products and select Cameras.
Select the archive you want to download.
Select the Download icon to download an mp4 of the clip to your device.
Need help? Visit the Verkada Training Center for bite-sized video tutorials on how to accomplish role-based tasks in Command. | Contact Verkada Support