The Brother QL-820NWBc is a monochrome label printer that uses thermal label rolls to print badges. Brother offers a unique roll that supports both black and red printing on a white background. This allows Verkada Guest users to print badges with red or black borders.
Requirements
Load the printer with the Brother black/red on white roll (DK-2251). Refer to this guide for instructions on loading label rolls.
A tablet running the Guest app is online and connected to the Brother printer with the DK-2251 roll installed.
Design a badge with a border
Follow the steps in Design a Visitor Badge in Guest.
Under Border Color, check the red or black box.
Border color, border style, and orientation can be connected to a badge design rule.
Considerations
Black/red on white rolls print slower than black on white rolls, even for badges without a red border.
If a badge is set to print with a red border but the printer is not loaded with a black/red on white roll, the border will default to black.
Need more help? Contact Verkada Support.