# Switch Carriers on the Cellular Gateway

Verizon, AT\&T, and T-Mobile are the three gateway carrier options for customers in the United States. You can switch between these carriers if you use the Verkada SIM in the United States.

***

### Choose your preferred carrier

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Gateways.**
{% endstep %}

{% step %}
**Select the gateway you want to configure.**
{% endstep %}

{% step %}
**In the top right, click Settings.**
{% endstep %}

{% step %}
**Under Network > Preferred Carrier, select your preferred carrier from the dropdown menu.**

<div align="left" data-with-frame="true"><figure><img src="/files/1mqq2pJ1RWJN6U18Wy0k" alt=""><figcaption></figcaption></figure></div>

{% hint style="warning" %}
The gateway will connect to Verizon automatically if a preferred carrier is not selected.
{% endhint %}
{% endstep %}

{% step %}
**Click Apply, then Confirm to save.**

{% hint style="warning" %}
A gateway will go offline when it attempts to switch between profiles. Downtime may be up to 15 minutes.
{% endhint %}
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.verkada.com/connectivity/configuration/add-cellular-gateway-to-command/switch-carriers-on-the-cellular-gateway.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
