> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/connectivity/configuration/add-cellular-gateway-to-command/switch-carriers-on-the-cellular-gateway.md).

# Switch Carriers on the Cellular Gateway

Verizon, AT\&T, and T-Mobile are the three gateway carrier options for customers in the United States. You can switch between these carriers if you use the Verkada SIM in the United States.

***

### Choose your preferred carrier

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Gateways.**
{% endstep %}

{% step %}
**Select the gateway you want to configure.**
{% endstep %}

{% step %}
**In the top right, click Settings.**
{% endstep %}

{% step %}
**Under Network > Preferred Carrier, select your preferred carrier from the dropdown menu.**

<div align="left" data-with-frame="true"><figure><img src="/files/1mqq2pJ1RWJN6U18Wy0k" alt=""><figcaption></figcaption></figure></div>

{% hint style="warning" %}
The gateway will connect to Verizon automatically if a preferred carrier is not selected.
{% endhint %}
{% endstep %}

{% step %}
**Click Apply, then Confirm to save.**

{% hint style="warning" %}
A gateway will go offline when it attempts to switch between profiles. Downtime may be up to 15 minutes.
{% endhint %}
{% endstep %}
{% endstepper %}


---

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