Verify Your Account

Learn how to verify your Verkada Command account and the email for your account

To enhance the security of your Command account, Verkada requires that all Command users have verified email addresses. Verifying your email ensures you receive all notifications and emails related to your Verkada Command account, including configured alerts.


Verify your email

1

Log in to your Verkada Command account.

2

At the bottom left, select your organization name.

  • If you see a green checkmark by your email, your email is verified.

  • If not verified, click Verify Email.

This sends a verification email from [email protected]. Check your spam folder if you don't see it.

3

Select Account Settings and your email should show as verified.

4

Click Continue to complete the verification process.


Verify your phone number

1

Log in to your Command account.

2

At the bottom left, select your organization name.

3

On the left slide out, click My Account.

4

On Profile, enter your first and last name, email address, and phone number.

5

Under the phone number, click Resend verification SMS.

6

On Verify Phone Number, enter the code and click Verify.

7

When verification is successful, Verified will appear next to your phone number.

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