# Verify Your Account

To enhance the security of your Command account, Verkada requires that all Command users have verified email addresses. Verifying your email ensures you receive all notifications and emails related to your Verkada Command account, including configured alerts.

***

## Verify your email

{% hint style="danger" %}
You must verify your email to receive any configured alerts in your org.
{% endhint %}

{% stepper %}
{% step %}
**Log in to your Verkada Command account.**
{% endstep %}

{% step %}
**At the bottom left, select your organization name.**

* If you see a **green checkmark** by your email, your email is verified.
* If not verified, click **Verify Email**.

<div align="left" data-with-frame="true"><img src="/files/6Cry4q59ayo2nXtZBfbH" alt=""></div>

This sends a verification email from <no-reply@command.verkada.com>. Check your spam folder if you don't see it.

<div align="left" data-with-frame="true"><img src="/files/OpH6I8ehBeqHqJ9xtUmw" alt="" width="1247"></div>
{% endstep %}

{% step %}
**Select Account Settings and your email should show as verified.**
{% endstep %}

{% step %}
**Click Continue to complete the verification process.**
{% endstep %}
{% endstepper %}

***

## Verify your phone number

{% hint style="danger" %}
Verifying your phone number is required to receive SMS notifications related to your Command account.
{% endhint %}

{% hint style="warning" %}
You can only edit and verify your own phone number. If you are a SCIM-managed user, your phone number is automatically verified.
{% endhint %}

{% stepper %}
{% step %}
**Log in to your Command account.**
{% endstep %}

{% step %}
**At the bottom left, select your organization name.**
{% endstep %}

{% step %}
**On the left slide out, click My Account.**
{% endstep %}

{% step %}
**Next to Profile, click** <i class="fa-pen-line">:pen-line:</i>.

1. On **Profile**, enter your first and last name, email address, and phone number.
2. Click **Save.**&#x20;
3. A verification code should be sent to you. Enter it in the verification pop-up and click **Verify.**

{% hint style="warning" %}
You cannot edit your name or email address if your account is externally managed. See [Identity Providers](/command/security/identity-providers.md) for more information.&#x20;
{% endhint %}
{% endstep %}

{% step %}
**When verification is successful,&#x20;*****Verified*****&#x20;will appear next to your phone number.**
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.verkada.com/command/security/authentication-overview/verify-your-verkada-command-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.