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Verify Your Account
Learn how to verify your Verkada Command account and the email for your account
To enhance the security of your Command account, Verkada requires that all Command users have verified email addresses. Verifying your email ensures you receive all notifications and emails related to your Verkada Command account, including configured alerts.
Verify your email
You must verify your email to receive any configured alerts in your org.
1
Log in to your Verkada Command account.
2
At the bottom left, select your organization name.
If you see a green checkmark by your email, your email is verified.
If not verified, click Verify Email.
This sends a verification email from no-reply@command.verkada.com. Check your spam folder if you don't see it.
3
Select Account Settings and your email should show as verified.
4
Click Continue to complete the verification process.
Verify your phone number
Verifying your phone number is required to receive SMS notifications related to your Command account.
You can only edit and verify your own phone number. If you are a SCIM-managed user, your phone number is automatically verified.
1
Log in to your Command account.
2
At the bottom left, select your organization name.
3
On the left slide out, click My Account.
4
Next to Profile, click .
On Profile, enter your first and last name, email address, and phone number.
Click Save.
A verification code should be sent to you. Enter it in the verification pop-up and click Verify.
You cannot edit your name or email address if your account is externally managed. See Identity Providers for more information.
5
When verification is successful, Verified will appear next to your phone number.
