# Auror

Auror is a retail crime intelligence platform that empowers retailers to report, solve, and prevent crimes like theft and fraud. By integrating with Verkada Command, users can seamlessly export video archives to Auror, providing visual context to incidents. With Command’s AI-powered search tools, relevant footage can be quickly identified and added as evidence to an Auror event.

***

## Configure the Auror integration

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Admin .**
{% endstep %}

{% step %}
**In the left navigation, select Org Settings > Verkada API.**
{% endstep %}

{% step %}
**Under Integrations, click Add Integration.**
{% endstep %}

{% step %}
**Select Auror.**

<div align="left" data-with-frame="true"><img src="https://705858581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNRq5qDDjsYNxwNzF1bcB%2Fuploads%2Fgit-blob-89546a7bef95ee87f331f3d3571c50f5a5ab8bbf%2F322ecb6f029016073c207f5b48d537951cab246d.png?alt=media" alt="" width="270"></div>
{% endstep %}

{% step %}
**Set the Auror Location and enter the Client ID, Client Secret, and Subscription Key and click Connect.**

<div align="left" data-with-frame="true"><img src="https://705858581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNRq5qDDjsYNxwNzF1bcB%2Fuploads%2Fgit-blob-d0c66d1e1e3bf999eafa1dbb1df2be34c90461ca%2F879745f1cf9d9fbe86fe6227ac7b2c409d5095d8.png?alt=media" alt="" width="425"></div>
{% endstep %}

{% step %}
**Command will perform an authentication check to verify that the credentials entered are valid. Click Got it once the setup is complete.**

<div align="left" data-with-frame="true"><img src="https://705858581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNRq5qDDjsYNxwNzF1bcB%2Fuploads%2Fgit-blob-4204de68d64765015842496b9660e731900fe933%2F90994eb79399d9169f835bea42ab0b639c71dd45.png?alt=media" alt="" width="266"></div>
{% endstep %}
{% endstepper %}

***

## Export archives to Auror

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Cameras.**
{% endstep %}

{% step %}
**In the left navigation, select Archives.**
{% endstep %}

{% step %}
**Hover over an archive and click** ![](https://705858581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNRq5qDDjsYNxwNzF1bcB%2Fuploads%2FFBPU00vTETRDToCTnqCH%2FScreenshot%202025-11-03%20at%202.08.34%E2%80%AFPM.png?alt=media\&token=734172a0-7c58-46ef-955d-5830d923f2fb)**.**

1. Click **Prepare for Download.**&#x20;
   1. Select the position for the **Timestamp Location.**
   2. (Optional) Toggle on [Blur Faces](https://help.verkada.com/verkada-cameras/configuration/security-and-privacy/enable-face-blur-on-verkada-cameras).
2. Click **Next > Prepare Download.**
3. Click **Start Download** to save the archive to your default Downloads folder.
   {% endstep %}

{% step %}
**Hover over the archive again, then click**![](https://705858581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNRq5qDDjsYNxwNzF1bcB%2Fuploads%2FFBPU00vTETRDToCTnqCH%2FScreenshot%202025-11-03%20at%202.08.34%E2%80%AFPM.png?alt=media\&token=734172a0-7c58-46ef-955d-5830d923f2fb)**.**

1. Select **Upload to Auror.**
2. Enter the **Auror Event ID** to associate with the archive.
3. Click **Upload.**

<div align="left" data-with-frame="true"><img src="https://705858581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNRq5qDDjsYNxwNzF1bcB%2Fuploads%2Fgit-blob-617337b0cfabf690dbd2c8d0fc862f5ef43b7d7d%2F908f93a80359467b628f0745403fb891fe37a8a3.png?alt=media" alt="" width="172"></div>
{% endstep %}

{% step %}
**You will receive an email notifying you once the footage is available in Auror after a successful export. You will also be notified if the export is unsuccessful.**
{% endstep %}
{% endstepper %}

***

## View an archive in Auror

{% stepper %}
{% step %}
**Log in to your Auror account.**
{% endstep %}

{% step %}
**Open the incident associated with the archive.**
{% endstep %}

{% step %}
**Select Evidence Locker to access the archive.**

<div align="left" data-with-frame="true"><img src="https://705858581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNRq5qDDjsYNxwNzF1bcB%2Fuploads%2Fgit-blob-7d60f530a51a3c79be762b6541aa476e1215b0b1%2Fe8625fe04dfdbaf401bb96c995d4d56d21db94fe.png?alt=media" alt="" width="1321"></div>
{% endstep %}
{% endstepper %}