> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/command/need-help/end-of-sale-products-policy-overview/classic-alarms-rest-of-world.md).

# Classic Alarms (Rest of World)

Verkada is announcing the end-of-sale of classic Alarms globally to be replaced by new Alarms, where available. Verkada is also announcing the end-of-life of classic alarms globally, effective August 1, 2027.&#x20;

{% hint style="success" %}
For eligible customers, Verkada’s upgrade program provides new Alarms hardware at no charge through January 31, 2027. To get started, visit [Verkada.com/alarms/upgrade](http://verkada.com/alarms/upgrade/).
{% endhint %}

***

### Classic Alarms SKUs reaching end-of-sale on August 1, 2026

|                       |                                               |
| --------------------- | --------------------------------------------- |
| **Model**             | **Description**                               |
| BH61                  | Wireless Hub (Classic Alarms)                 |
| BP41                  | Alarm Panel (Classic Alarms)                  |
| BC82                  | Alarm Console (Classic Alarms)                |
| BK11                  | Alarm Keypad (Classic Alarms)                 |
| BK21                  | Alarm Keypad (Classic Alarms)                 |
| BR31-HW               | Wireless Door Sensor (Classic Alarms)         |
| BR32-HW               | Wireless Motion Sensor (Classic Alarms)       |
| ACC-CEL-LTE           | Cellular Backup Communicator (Classic Alarms) |
| LIC-BA-XX (CAP & RNW) | Standard Alarm License (Classic Alarms)       |
| LIC-BB-XX (CAP & RNW) | Basic Alarms License (Classic Alarms)         |

### Classic and New Alarms SKUs not affected at this time

|         |                            |
| ------- | -------------------------- |
| BR11-HW | Wired Motion Sensor        |
| BR12-HW | Wired Door Contact Sensor  |
| BR13-HW | Wired Door Contact Sensor  |
| BR33-HW | Mounted Panic Button       |
| BX21-HW | Wireless Relay             |
| BR35-HW | Wireless Water Leak Sensor |

***

## FAQ

### What does this mean?

Following the end-of-sale announcements in the United States and Canada, we are announcing the global end-of-sale for classic Alarms, effective August 1, 2026. We are also announcing the end-of-life for classic Alarms, effective August 1, 2027, after which they will no longer work.

### What happens if a unit under warranty needs to be replaced?

Verkada will honor the 10-year warranty on Alarms hardware. We will replace the unit with an equivalent new Alarms product if the original device is out of stock. If needed, we will help customers transition their site to new Alarms and provide any other necessary hardware free of charge.

### How do I upgrade to new Alarms?

Our upgrade program provides new Alarms hardware at no charge and offsets installation costs for customers with active multi-year licenses for classic Alarms. We will continue to offer our upgrade program until January 31, 2027. To get started, please fill out the Alarms Upgrade form at[ Verkada.com/alarms/upgrade](http://verkada.com/alarms/upgrade/).

### Where are new Alarms available?

| <p><br></p> | **Self-monitored**   | **Verkada monitored** | **Video Alarms**     | **Sensor Alarms**    |
| ----------- | -------------------- | --------------------- | -------------------- | -------------------- |
| **US**      | :white\_check\_mark: | :white\_check\_mark:  | :white\_check\_mark: | :white\_check\_mark: |
| **Canada**  | :white\_check\_mark: | :white\_check\_mark:  | :white\_check\_mark: | :white\_check\_mark: |
| **ANZ**     | :white\_check\_mark: | :white\_check\_mark:  | :white\_check\_mark: | :white\_check\_mark: |
| **UK**      | Coming Soon          | Coming Soon           | Coming Soon          | Coming Soon          |
| **EU**      | Coming Soon          | Future availability   | Coming Soon          | Coming Soon          |
| **ROW**     | Coming Soon          | Future availability   | Coming Soon          | Future availability  |

***

## Key definitions

* **End-of-Sale Date:** The last date to order the product through Verkada.
* **End-of-Life Date:** The product will no longer work or be supported.


---

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